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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
critical illness insurance
accident insurance
Hospital Indemnity insurance
Job Description
We’re Sonesta International Hotels, the 8th largest hotel company in the United States and continuing rapid growth. Sonesta is a premier full-service hotel company with a unique blend of full-service and focused hotels in major cities, offering a diverse portfolio of owned, managed, and franchised properties. The company's presence spans over 1,000 properties across eight countries, making it a distinguished name in global hospitality. Driven by the human side of hospitality, Sonesta is committed to delivering exceptional service with passion, loyalty, and memorable experiences that truly connect with every guest. Their motto, "Together We Thrive," reflects their dedication to bringing... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year experience in a hotel banqueting department
- Strong communication skills both verbal and written
- Ability to multitask and prioritize
- Attention to detail
- Leadership skills
- Ability to comply with health, safety and operational standards
Job Qualifications
- Minimum one year experience working in a hotel banqueting department
- Strong verbal and written communication skills
- Strong attention to detail
- Able to prioritize and multitask
- Ability to lead and assign tasks
- Track record of delivering exceptional guest or client experience
Job Duties
- Perform and oversee general cleaning tasks using standard hotel cleaning products as assigned
- Perform and oversee other duties such as cleaning spills, restocking closets, and moving linen and supplies
- Assist with operational duties to fulfill special guest requests
- Clean areas not included in the standard work description to resolve unexpected situations
- Work closely with team and management on projects
- Maintain banquet rooms and employee areas ensuring cleanliness, maintenance, safety and security
- Report and correct any discrepancies to standards
- Collect and distribute linens and stock properly
- Remove waste from service areas
- Clean using correct equipment and chemicals according to regulations
- Provide guests with requested items and supplies
- Set up event rooms as per BEO guidelines
- Confirm setup with Captain or manager prior to events
- Gather and bring all event supplies including tables, linens, chairs, and other items
- Oversee setup and breakdown of furniture and equipment as per BEO
- Store all equipment in designated areas
- Maintain cleanliness and organization of banquet storage spaces
- Assist management with operational duties
- Occasionally assist other hotel positions as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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