Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.65 - $19.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
work-life resources
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a reputable hospitality company known for delivering exceptional guest experiences through their diverse portfolio of properties and commitment to quality service. HHM Hotels operates within the hotel and lodging industry, providing comprehensive accommodations, amenities, and event services to travelers and guests from various backgrounds. Renowned for its dedication to excellence, HHM Hotels fosters a culture that values professionalism, teamwork, and personal growth among its employees.
The role of Banquet Setup Attendant at HHM Hotels is vital to ensuring seamless and efficient operations during meetings and banquet events. This position involves setting up, breaking down, and servicing meeting rooms in line with established guest service standards and sustainability practices. The Banquet Setup Attendant is responsible for transforming event spaces to meet the specifications outlined in banquet event order forms, allowing guests to enjoy a flawlessly organized event environment.
Compensation for this role ranges from $17.65 to $19.50 per hour. This position offers opportunities for career advancement within the banquet service team, with potential progression from Banquet Server to Banquet Captain and ultimately to Banquet Manager. This career path highlights the company’s investment in employee development and leadership growth.
Banquet Setup Attendants will manage the transportation and arrangement of heavy and awkward materials such as staging, tables, chairs, and dance floors. Utilizing proper equipment and adhering to safety protocols is essential in maintaining a secure work environment. Attendants are also expected to maintain cleanliness and presentability in meeting spaces, responding promptly to guest requests and accommodating service changes as needed.
The role demands physical stamina and the ability to handle various physical activities, including standing for extended periods, walking, lifting weights up to 50 pounds, bending, stooping, kneeling, and crouching. Attendants must practice safe work habits by wearing protective safety equipment and following all applicable OSHA and MSDS standards.
HHM Hotels prioritizes guest satisfaction and employee well-being equally, encouraging Banquet Setup Attendants to handle guest complaints professionally or escalate issues to supervisors when necessary. Other management-assigned duties may be required, reflecting the dynamic nature of the hospitality environment.
This position requires a flexible work schedule, including alternate shifts, holidays, and weekends, to meet the demands of the hospitality industry. This flexibility, combined with comprehensive training and support, positions employees for sustained success and satisfaction within the company.
Overall, working as a Banquet Setup Attendant at HHM Hotels provides an enriching environment where hospitality professionals can hone their skills, contribute to memorable guest experiences, and grow their career within a supportive and thriving organizational culture.
The role of Banquet Setup Attendant at HHM Hotels is vital to ensuring seamless and efficient operations during meetings and banquet events. This position involves setting up, breaking down, and servicing meeting rooms in line with established guest service standards and sustainability practices. The Banquet Setup Attendant is responsible for transforming event spaces to meet the specifications outlined in banquet event order forms, allowing guests to enjoy a flawlessly organized event environment.
Compensation for this role ranges from $17.65 to $19.50 per hour. This position offers opportunities for career advancement within the banquet service team, with potential progression from Banquet Server to Banquet Captain and ultimately to Banquet Manager. This career path highlights the company’s investment in employee development and leadership growth.
Banquet Setup Attendants will manage the transportation and arrangement of heavy and awkward materials such as staging, tables, chairs, and dance floors. Utilizing proper equipment and adhering to safety protocols is essential in maintaining a secure work environment. Attendants are also expected to maintain cleanliness and presentability in meeting spaces, responding promptly to guest requests and accommodating service changes as needed.
The role demands physical stamina and the ability to handle various physical activities, including standing for extended periods, walking, lifting weights up to 50 pounds, bending, stooping, kneeling, and crouching. Attendants must practice safe work habits by wearing protective safety equipment and following all applicable OSHA and MSDS standards.
HHM Hotels prioritizes guest satisfaction and employee well-being equally, encouraging Banquet Setup Attendants to handle guest complaints professionally or escalate issues to supervisors when necessary. Other management-assigned duties may be required, reflecting the dynamic nature of the hospitality environment.
This position requires a flexible work schedule, including alternate shifts, holidays, and weekends, to meet the demands of the hospitality industry. This flexibility, combined with comprehensive training and support, positions employees for sustained success and satisfaction within the company.
Overall, working as a Banquet Setup Attendant at HHM Hotels provides an enriching environment where hospitality professionals can hone their skills, contribute to memorable guest experiences, and grow their career within a supportive and thriving organizational culture.
Job Requirements
- High school diploma or equivalent preferred
- Previous banquet set up or customer service experience preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous banquet set up or customer service experience preferred
Job Duties
- Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations
- Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment
- Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion
- Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times
- Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel
- Handle guest complaints personally or if necessary seek assistance from supervisor
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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