Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Free parking
Free Meals
Health Insurance
Dental Insurance
Employee Discounts
Job Description
Hilton is a globally recognized leader in the hospitality industry, a reputation built over nearly a century since its founding in 1919. Hilton operates a diverse portfolio of hotels and resorts worldwide, ranging from luxurious full-service establishments to extended-stay suites and mid-priced hotels, catering to both business and leisure travelers. The company is dedicated to maintaining its tradition of innovation, quality, and success by consistently delivering exceptional guest experiences. Hilton's vision to "fill the earth with the light and warmth of hospitality" inspires its team members to create memorable and remarkable hospitality experiences every day. Working at Hilton means being part of a collaborative team that values integrity, leadership, teamwork, ownership, and urgency.
The role of a Banquet Server at Hilton is essential to the hotel’s commitment to outstanding guest service and operational profitability. As a Banquet Server, you will be directly involved in delivering high-quality food and beverage service to guests during banquet functions. Your responsibilities will include setting banquet tables according to specific function requirements, efficiently delivering and serving meals, condiments, and beverages, and ensuring thorough knowledge of the menu to better assist guests. You will also be responsible for clearing tables of china, glassware, and silverware promptly at the conclusion of meal periods and returning these items to the stewarding area. Guest satisfaction is paramount, and you will be expected to respond to guest requests in a friendly and prompt manner throughout the event.
Additionally, the Banquet Server plays a vital team role by assisting fellow team members and other departments as needed, fostering positive working relationships. Duties extend beyond direct guest service to include assisting with side work such as cleaning, stocking, and folding silverware, helping ensure all banquet spaces are maintained to the highest standards. Hilton values attributes like quality, productivity, dependability, customer focus, and adaptability, all of which are essential for success in this role. Benefits include earning paid time off from day one, free parking, and complimentary meals, making this a rewarding position for individuals passionate about hospitality and guest service.
The role of a Banquet Server at Hilton is essential to the hotel’s commitment to outstanding guest service and operational profitability. As a Banquet Server, you will be directly involved in delivering high-quality food and beverage service to guests during banquet functions. Your responsibilities will include setting banquet tables according to specific function requirements, efficiently delivering and serving meals, condiments, and beverages, and ensuring thorough knowledge of the menu to better assist guests. You will also be responsible for clearing tables of china, glassware, and silverware promptly at the conclusion of meal periods and returning these items to the stewarding area. Guest satisfaction is paramount, and you will be expected to respond to guest requests in a friendly and prompt manner throughout the event.
Additionally, the Banquet Server plays a vital team role by assisting fellow team members and other departments as needed, fostering positive working relationships. Duties extend beyond direct guest service to include assisting with side work such as cleaning, stocking, and folding silverware, helping ensure all banquet spaces are maintained to the highest standards. Hilton values attributes like quality, productivity, dependability, customer focus, and adaptability, all of which are essential for success in this role. Benefits include earning paid time off from day one, free parking, and complimentary meals, making this a rewarding position for individuals passionate about hospitality and guest service.
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including evenings weekends and holidays
- prior experience in food service or banquet settings preferred
- strong customer service skills
- effective communication skills
- physical ability to stand for extended periods and lift moderate weights
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- previous experience in banquet or food service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- team player with a positive attitude
- knowledge of food safety and hygiene practices
- flexibility to work varied shifts including evenings weekends and holidays
Job Duties
- Set banquet tables to meet function specifications
- deliver and serve food and beverages including meals condiments and accompaniments
- ensure menu knowledge
- remove china glassware silverware etc from tables at the conclusion of the meal period and deliver to the stewarding area
- ensure guest satisfaction throughout the meal service
- respond to guest requests in a friendly timely and efficient manner
- assist fellow team members and other departments wherever necessary to maintain positive working relationships
- assist others with side work including cleaning stocking folding silverware
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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