Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Service charge eligible
uniform provided
Employee Discounts

Job Description

Courtyard by Marriott Nashville Downtown is part of the renowned Marriott International portfolio, a global leader in the hospitality industry known for its commitment to quality, innovation, and outstanding guest service. Located at 170 4th Ave N in the vibrant city of Nashville, Tennessee, this hotel caters primarily to business travelers and tourists alike, offering an inviting environment that combines comfort with state-of-the-art conveniences. Courtyard by Marriott is recognized for creating customized guest experiences, focusing on convenience and modern amenities that enhance each visitor's stay. Marriott International itself is dedicated to fostering an inclusive and welcoming work environment where diversity is celebrated, enabling associates from various backgrounds to thrive professionally and personally. The hotel's dedication to equal opportunity employment ensures a respectful and supportive workplace with a strong commitment to non-discrimination based on race, disability, veteran status, or any other protected status.

The role of Guest Event Expert at Courtyard by Marriott Nashville Downtown is a non-management, full-time position within the Food and Beverage and Culinary category. This role is centered around the execution and support of events and banquets, making it a vital function that enriches the hotel's service offerings and ensures customer satisfaction on every occasion. With a modest pay rate of $15.00 per hour plus eligibility for service charge compensation, this position offers stable employment within a supportive and professional environment.

A Guest Event Expert is not just tasked with basic event staffing duties but plays an integral role in shaping memorable guest experiences that align with Marriott's high standards. The work involves a broad range of responsibilities, from setting up event spaces to handling administrative tasks and interacting warmly with guests to ensure their needs are met. The role demands physical stamina, as it involves standing, walking, and moving equipment throughout the event space, as well as lifting and transporting materials weighing up to 50 pounds. Furthermore, this position requires adherence to company policies, maintenance of professional appearance and communication, and a proactive, hands-on approach to ensure seamless event operations from start to finish.

Success in this role is built on qualities such as safety consciousness, teamwork, attention to detail, and guest-focused service. Guest Event Experts must be flexible, willing to perform a variety of duties including event set up, breakdown, and on-site guest services. They must also be adept at communicating clearly and operating within a team-oriented atmosphere to deliver an outstanding event experience. This position offers the chance to grow within one of the most respected hotel brands globally while contributing meaningfully to the hospitality experience of guests in downtown Nashville.

Overall, this position is ideal for individuals who have a high school diploma or GED, possess less than one year of related experience, and are enthusiastic about building a career in the hospitality and food and beverage sector. Courtyard by Marriott Nashville Downtown welcomes applicants who are passionate about learning, dedicated to excellence, and eager to be part of a dynamic and friendly team environment where continuous improvement is encouraged and guest satisfaction is a top priority.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Less than 1-year related work experience
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • Willingness to follow company policies and procedures
  • Reliable attendance and punctuality
  • Ability to work full-time schedule

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • Less than 1-year related work experience
  • No supervisory experience
  • Ability to communicate effectively with guests and team members
  • Basic knowledge of event setup and operational procedures
  • Ability to lift and carry objects weighing up to 50 pounds
  • Professional appearance and demeanor

Job Duties

  • Set up event spaces including furniture and decor
  • Transport supplies and materials required for events
  • Assist with taking orders and serving guests during events
  • Break down and clean event areas after completion
  • Perform administrative duties related to event coordination
  • Interact professionally with guests to ensure satisfaction
  • Follow company policies and safety standards throughout event operations

Job Criteria

Experience

Entry Level (1-2 years)


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