Banquet/ Clubs Manager - University of Michigan

Levy is a pioneering leader in the sports and entertainment hospitality industry, renowned for its commitment to exceptional service and innovation. Recognized as the market leader and critically acclaimed, Levy has been honored twice by Fast Company magazine as one of the 10 most innovative companies in sports, and Forbes has named it among the top three Best Employers for Diversity in America. Levy’s diverse portfolio encompasses award-winning restaurants, iconic sports venues, cultural institutions, zoos, theaters, and major events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and multiple All-Star Games across NHL, MLB, NBA, NFL, and MLS. These accomplishments underscore Levy’s dedication to delivering unique and memorable hospitality experiences across a range of prestigious and large-scale events.

Levy embraces diversity, equal opportunity, and fairness in its workplace, fostering an environment where every employee can grow, learn, and be their authentic self. The company’s culture promotes family values, inclusivity, and continuous professional development, making it a sought-after employer in the hospitality sector. Levy is part of Compass Group USA and offers comprehensive benefits designed to support the health, well-being, and work-life balance of its associates.

The role of Banquet/Clubs Manager at Levy’s University of Michigan location is a critical leadership position focused on overseeing all banquet and event operations. This position demands a proactive and experienced professional capable of managing the entire event lifecycle, from the initial setup to the final breakdown. Key responsibilities include coordination with clients, event planners, and internal teams to ensure flawless execution and highest standards of service.

The Banquet/Clubs Manager will lead and manage banquet staff, including scheduling, training, and performance management, ensuring the team operates efficiently and delivers exceptional guest experiences. This role requires overseeing room setups, decor alignment, and food and beverage service to meet event specifications accurately. Additionally, maintaining inventory, equipment, and supplies necessary for banquet operations is essential, along with ensuring compliance with food safety, sanitation, and alcohol service regulations.

The manager will serve as a critical point of contact during events to address guest needs and resolve any issues promptly, ensuring customer satisfaction. Collaboration with culinary and operations teams is vital to synchronize menu execution and service timing. Monitoring labor and operational costs to meet financial goals forms part of the role’s financial oversight responsibilities. This position offers an opportunity for a seasoned hospitality professional to contribute to one of the most prestigious and dynamic companies in the sports and entertainment hospitality industry, with a commitment to innovation and diversity.

Levy values experience in high-volume or upscale banquet and catering environments and emphasizes strong leadership and organizational skills. This full-time role at the University of Michigan offers an inspiring work environment where innovation, teamwork, and excellence are celebrated.