Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $88,000.00
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Benefits

Sign-On Bonus
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities

Job Description

Westin Charlotte, part of Marriott International, is a premier hotel located at 601 S College St, Charlotte, North Carolina. As a recognized leader in the hospitality industry, Marriott International is renowned worldwide for its commitment to excellence, inclusivity, and service quality. The Westin brand specifically emphasizes wellness and guest well-being, making it a sought-after destination for travelers seeking both comfort and a health-conscious environment. Marriott fosters a workplace culture that values diverse backgrounds, experiences, and talents, ensuring all employees have access to opportunities and a supportive work atmosphere. Their commitment to non-discrimination and equal employment practices further highlights their dedication to an ethical workplace.

This role is a full-time management position within the Food and Beverage & Culinary category, offering a competitive annual salary range of $70,000 to $88,000, with eligibility for a sign-on bonus and additional incentives. As a Banquet Chef Manager at Westin Charlotte, you will be responsible for leading the banquet culinary team in delivering high-quality catering services for events. This includes managing menu coordination, food purchasing, preparation, and plating to ensure that every dish meets the brand's high standards for quality and presentation. Your leadership will ensure that food safety and sanitation protocols are adhered to strictly, creating a superior dining experience while controlling costs and meeting operational budgets.

You will personally perform culinary tasks and oversee the banquet preparation staff, making sure that production plans align with daily event orders and that food presentations are both appetizing and creatively displayed. Continuous improvement in guest satisfaction and employee performance are key aspects of this role, requiring excellent communication skills and team-building abilities. You will conduct staff training, mentor team members, and manage shift operations while being a role model for professional and behavioral standards.

The position demands a blend of culinary expertise and management skills, including menu development, ordering, portion control, waste management, interpersonal communication, and problem-solving. It also involves evaluating product quality, innovating culinary displays, ensuring compliance with Marriott and Westin policies, and facilitating effective teamwork. You are expected to implement training programs, manage human resource activities such as disciplinary procedures and staffing reviews, and maintain the productivity and morale of your culinary team.

Westin Charlotte expects its Banquet Chef Manager to be passionate, optimistic, and active, embodying wellness both professionally and personally. You will be a vital part of a mission-driven team focused on enhancing guest experiences through exceptional service and creative culinary offerings. This role is a unique opportunity to advance your career in a reputable hospitality environment that values wellness, diversity, and professional growth. Join Westin Charlotte to be where you can do your best work, belong to an amazing global team, and become the best version of yourself.

Job Requirements

  • High school diploma or GED
  • 4 years experience in culinary, food and beverage, or related field
  • OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major
  • 2 years experience in culinary, food and beverage, or related professional area
  • Ability to work full time
  • Management experience
  • Must not be located remotely
  • Eligible to work in the United States

Job Qualifications

  • High school diploma or GED with 4 years of culinary or food and beverage experience
  • OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years of experience
  • Proven leadership and team management skills
  • Strong culinary expertise in banquet and catering services
  • Ability to develop menus and manage food production
  • Knowledge of food safety standards and sanitation protocols
  • Excellent communication and interpersonal skills
  • Experience in training and mentoring culinary staff
  • Ability to manage budgets and control costs
  • Demonstrated problem-solving and organizational skills
  • Customer service orientation
  • Ability to work in a fast-paced environment

Job Duties

  • Assist in determining food presentation and create decorative food displays
  • Attend daily banquet event meetings to review culinary requirements
  • Check quality of raw and cooked food products to ensure standards are met
  • Develop and design new culinary applications and ideas
  • Ensure compliance with food and beverage policies, standards, and procedures
  • Estimate daily banquet event order production needs
  • Follow proper handling and temperature protocols for food products
  • Maintain food preparation, handling, and storage standards
  • Manage banquet event order process including menu development, pricing, tracking and ordering
  • Manage food quantities and plating requirements for all banquet functions
  • Prepare and cook a variety of foods regularly and for special events
  • Recognize superior quality products, presentations, and flavor
  • Support food and beverage portion and waste control procedures
  • Communicate production needs clearly to key personnel
  • Communicate regularly with employees regarding performance expectations
  • Encourage and build mutual trust, respect, and cooperation among team members
  • Maintain employee productivity levels
  • Ensure employees understand expectations and parameters
  • Administer property policies fairly and consistently
  • Identify developmental needs and provide coaching and mentoring
  • Develop and lead formal training programs
  • Lead banquet kitchen shifts while preparing food
  • Serve as a role model for professional behavior
  • Supervise and coordinate cooks and food preparation workers
  • Manage day-to-day operations and employee management
  • Supervise banquet kitchen shifts and procedures
  • Utilize an open door policy for employee concerns
  • Use interpersonal and communication skills to lead and influence
  • Achieve and exceed performance, budget, and team goals
  • Develop specific plans to prioritize and accomplish work
  • Manage to achieve or exceed budget goals
  • Empower employees to provide exceptional customer service
  • Improve service by coaching individuals
  • Ensure daily quality standards and customer satisfaction
  • Provide outstanding services for retention
  • Respond effectively to guest problems and complaints
  • Conduct employee training and cross-training
  • Ensure disciplinary procedures and documentation are followed
  • Participate in staff menu training
  • Review staffing to meet service and financial objectives
  • Train employees in safety procedures
  • Analyze information and evaluate results to solve problems
  • Attend and participate in meetings
  • Provide information to supervisors, coworkers, and subordinates via various communication methods

Job Criteria

Experience

No experience required


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