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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $77,000.00 - $102,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
bonus eligibility
Job Description
JW Marriott Phoenix Desert Ridge Resort & Spa, located in Phoenix, Arizona, is a premier luxury resort and spa property under the Marriott International brand. Marriott International is renowned globally for its hospitality excellence and commitment to providing exceptional guest experiences. JW Marriott is part of Marriott International's luxury portfolio, consisting of over 100 beautiful properties in gateway cities and distinctive resort locations worldwide. JW Marriott places great emphasis on its associates' well-being, believing that happy associates lead to happy guests. This philosophy, known as The JW Treatment™, fosters a supportive work environment where employees can thrive both personally and... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary or related area
- OR 2-year degree in Culinary Arts or related field
- 2 years experience in culinary or related area
- Strong leadership skills
- Knowledge of food safety and sanitation
- Excellent communication skills
- Ability to manage multiple tasks and priorities
- Experience in banquet and catering food service
- Ability to work under pressure
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or GED with 4 years of experience in culinary or related areas
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years of experience
- Demonstrated leadership and team management skills
- Experience in banquet and catering food preparation and service
- Strong knowledge of food safety and sanitation standards
- Excellent communication and interpersonal skills
- Ability to develop culinary presentations and new menu ideas
- Proven ability to manage budgets and operating expenses
- Skilled in training, coaching, and mentoring culinary staff
- Ability to handle customer complaints and ensure high guest satisfaction
- Capability to manage scheduling and ordering for large-scale events
- Comfortable leading shifts and performing hands-on cooking duties
Job Duties
- Assist in determining food presentation and create decorative food displays
- Attend daily banquet event meetings to review culinary requirements
- Check quality of raw and cooked food products to ensure standards are met
- Develop new culinary ideas and applications
- Ensure compliance with food and beverage policies, standards, and procedures
- Estimate daily banquet event order production needs
- Follow proper handling and temperature protocols for all food products
- Maintain food preparation, handling, and storage standards
- Manage banquet event order process including menu development, pricing, tracking, and ordering
- Plan food quantities and plating requirements for all banquet functions
- Prepare and cook foods for regular and special events
- Recognize superior quality products, presentations, and flavors
- Support procedures for food and beverage portion and waste controls
- Communicate production needs and performance expectations to key personnel
- Build mutual trust, respect, and cooperation among team members
- Maintain productivity levels and ensure employees understand expectations
- Administer property policies fairly and consistently
- Identify developmental and educational needs of staff and provide coaching and training
- Supervise and coordinate activities of cooks and workers engaged in food preparation
- Lead shifts by preparing food items and executing event requests
- Serve as a role model demonstrating appropriate behaviors
- Supervise banquet kitchen shift operations and manage day-to-day food service
- Use an open door policy to handle employee concerns
- Apply interpersonal and communication skills to lead and influence
- Achieve and exceed performance, budget, and team goals
- Develop plans to prioritize, organize, and accomplish work
- Empower employees to provide excellent customer service
- Manage guest needs by providing guidance and coaching
- Respond effectively to guest complaints
- Conduct staff training and cross-training
- Ensure disciplinary procedures and documentation are completed
- Participate in training on menu items and review staffing levels
- Train employees in safety procedures
- Analyze information to solve problems and choose best solutions
- Attend and participate in meetings
- Provide information to supervisors and team by various communication methods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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