
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $7.50 - $25.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Health Insurance
Dental Insurance
401(k) Plan
Tuition Assistance
Employee Discounts
Rewards and recognition programs
Job Description
Maggiano's Little Italy is a renowned casual dining restaurant that embodies the spirit of Italian-American traditions and hospitality. As part of Brinker International, a global leader in the restaurant industry, Maggiano's has been delighting guests since its inception in Chicago. Brinker International pioneered the concept of casual dining, transforming the landscape of the restaurant industry by blending quality food with a welcoming atmosphere that feels like home. Maggiano's embodies this legacy by offering authentic Italian-American cuisine paired with exceptional service, creating memorable dining experiences for families, friends, and special events alike. The company's culture is deeply rooted in bringing people together, celebrating life’s milestones, and fostering a sense of community both within the restaurant and beyond. Their commitment to social responsibility includes partnerships with organizations like the Make-A-Wish Foundation and local food banks, demonstrating a strong dedication to giving back and supporting those in need.
The role of the Banquet Captain at Maggiano's is a critical position centered on delivering professional food service and ensuring guest satisfaction during banquet events. This role requires someone who thrives in fast-paced environments, exhibits leadership and organizational skills, and has a genuine passion for hospitality. Banquet Captains oversee the seamless execution of events, from managing food and beverage service to coordinating with the banquet sales team and serving staff. They play a pivotal role in hosting a variety of celebrations including weddings, bar and bat mitzvahs, anniversaries, birthdays, and baby showers. The position demands quick thinking, high standards, and a meticulous attention to detail, as well as the ability to handle large groups and events with grace and professionalism. At Maggiano's, Banquet Captains are not just servers; they are ambassadors of the brand’s unique culture, known as "The Maggiano’s Way," which emphasizes warmth, community, and service with a smile. Compensation for this role includes highly competitive earning opportunities, healthcare plans, career development programs, and numerous employee benefits. If you enjoy working with people, thrive under pressure, and love being part of memorable celebrations, the Banquet Captain role at Maggiano's offers an exciting and rewarding career opportunity.
The role of the Banquet Captain at Maggiano's is a critical position centered on delivering professional food service and ensuring guest satisfaction during banquet events. This role requires someone who thrives in fast-paced environments, exhibits leadership and organizational skills, and has a genuine passion for hospitality. Banquet Captains oversee the seamless execution of events, from managing food and beverage service to coordinating with the banquet sales team and serving staff. They play a pivotal role in hosting a variety of celebrations including weddings, bar and bat mitzvahs, anniversaries, birthdays, and baby showers. The position demands quick thinking, high standards, and a meticulous attention to detail, as well as the ability to handle large groups and events with grace and professionalism. At Maggiano's, Banquet Captains are not just servers; they are ambassadors of the brand’s unique culture, known as "The Maggiano’s Way," which emphasizes warmth, community, and service with a smile. Compensation for this role includes highly competitive earning opportunities, healthcare plans, career development programs, and numerous employee benefits. If you enjoy working with people, thrive under pressure, and love being part of memorable celebrations, the Banquet Captain role at Maggiano's offers an exciting and rewarding career opportunity.
Job Requirements
- Previous experience in banquet or food service
- Ability to stand for long periods
- Good physical stamina
- Excellent interpersonal skills
- Reliable and punctual
- Ability to work flexible hours including evenings and weekends
- Basic math skills
Job Qualifications
- Experience in banquet or event service
- Strong leadership and communication skills
- Ability to work in fast-paced environments
- Excellent organizational skills
- Customer service orientation
- Knowledge of food and beverage service
- High school diploma or equivalent
Job Duties
- Manage all aspects of professional food service during banquet events
- Serve food and beverages to banquet guests
- Coordinate with banquet sales managers to ensure event success
- Lead and supervise banquet service staff
- Maintain high standards of guest satisfaction
- Ensure timely and efficient service for events
- Oversee the setup and breakdown of banquet areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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