Banquet Captain- Plate Above Catering-Orlando

Second Harvest Food Bank of Central Florida is a vital member of Feeding America, the largest domestic hunger-relief organization in the United States. Operating throughout Central Florida, Second Harvest plays a critical role in securing and distributing food and grocery products to approximately 550 local nonprofit feeding programs, including food pantries, soup kitchens, women's shelters, senior centers, daycare centers, and Kids Cafes. With the support of food and financial donors, volunteers, and a dedicated community, Second Harvest distributes enough food to provide 76 million meals annually, feeding 66,000 people each day. Additionally, Second Harvest runs a notable 16-week culinary training program designed to teach foodservice-based technical, life, and employability skills to economically challenged adults, thereby equipping them with valuable career tools for long-term success. To learn more, visit www.FeedHopeNow.org.

The Food Service and Catering Department at Second Harvest supports the organization's mission by delivering high-quality meal service, catering, and food production services to internal programs, community partners, and external clients. The department prioritizes operational excellence, food safety, customer service, and mission-driven hospitality while maintaining efficient labor management, cost controls, and consistent service standards. Staff collaborate across production, culinary, sales, and event operations to ensure professional, reliable, and superior food service experiences.

The role of Banquet Captain is a full-time position that acts as the lead onsite representative for Plate Above Catering, Second Harvest’s catering operation. This key leadership role is responsible for overseeing event setup, service execution, staff coordination, client communication, and event breakdown for both onsite and offsite catered events. The Banquet Captain plays a vital role in supporting all phases of catering and food service events—from planning and preparation to execution and breakdown. Critical responsibilities include coordinating event needs, ensuring precise food and equipment preparation, upholding service standards, supporting event staff, and enhancing customer satisfaction. This position requires keen attention to detail, strong communication skills, strict adherence to food safety protocols, and the ability to efficiently manage operations in a fast-paced environment.

The work schedule is dynamic and may vary according to event bookings and operational needs. Candidates must be available to work Monday through Saturday, with occasional Sundays, including shifts in early mornings, evenings, weekends, and late nights depending on event demands. The Banquet Captain ensures that every catered event reflects the highest level of professionalism and consistent quality in service, representing both Plate Above Catering and Second Harvest Food Bank with excellence that aligns with the organization’s mission of reducing hunger across Central Florida.