Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Benefits
401(k) savings plan
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development and comprehensive venue management, hospitality, and sponsorship sales. Founded in 2015, OVG has cultivated a prestigious platform that spans seven owned world-class venues and serves a prominent roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Renowned for their commitment to excellence and innovation in the entertainment industry, OVG offers a thriving work environment that attracts passionate professionals dedicated to enhancing the live entertainment experience for millions of guests worldwide.
One of OVG's signature managed locations is the Palm Springs Convention Center, a premier destination situated in the heart of the Coachella Valley. This bustling venue hosts a broad spectrum of events including conventions, trade shows, corporate meetings, galas, and special events each year, drawing thousands of attendees. OVG oversees food and beverage operations at this venue, delivering outstanding culinary programs and services that elevate the event experience. The offering includes convention concessions, premium catering, banquet services, and custom event dining, all designed to provide a memorable and seamless experience for guests.
The Banquet Captain role at OVG is an integral position dedicated to coordinating all facets of banquet service with a focus on outstanding guest satisfaction and smooth execution. Responsible for supervising the banquet service staff, the Banquet Captain works closely with culinary teams, event coordinators, and service personnel to meticulously plan and execute event details, ensuring compliance with service standards, timelines, and event specifications. This role demands a sharp attention to detail, excellent communication skills, and the agility to adapt to dynamic event circumstances, maintaining professionalism and service excellence under pressure.
Typical responsibilities include leading pre-event staff meetings to review banquet menus and event orders, coordinating equipment and supply availability, reviewing room setups, and conducting in-event audits to guarantee quality service delivery. The Banquet Captain also ensures compliance with food handling and safety standards while seeking opportunities to enhance guest experiences through attentive service and upselling.
This position offers a competitive hourly wage ranging from $22.00 to $25.00 and is part-time with benefits, including a 401(k) savings plan. Exceptional applicants will bring a reliable work ethic, flexibility to work evenings, weekends, and holidays according to event demands, and a commitment to OVG's values of diversity, inclusion, and equal opportunity. The role remains open until October 9, 2026, reflecting OVG's ongoing dedication to hiring dedicated team members who contribute to its mission of disrupting the sports and live entertainment industry while celebrating the diversity of the communities it serves.
One of OVG's signature managed locations is the Palm Springs Convention Center, a premier destination situated in the heart of the Coachella Valley. This bustling venue hosts a broad spectrum of events including conventions, trade shows, corporate meetings, galas, and special events each year, drawing thousands of attendees. OVG oversees food and beverage operations at this venue, delivering outstanding culinary programs and services that elevate the event experience. The offering includes convention concessions, premium catering, banquet services, and custom event dining, all designed to provide a memorable and seamless experience for guests.
The Banquet Captain role at OVG is an integral position dedicated to coordinating all facets of banquet service with a focus on outstanding guest satisfaction and smooth execution. Responsible for supervising the banquet service staff, the Banquet Captain works closely with culinary teams, event coordinators, and service personnel to meticulously plan and execute event details, ensuring compliance with service standards, timelines, and event specifications. This role demands a sharp attention to detail, excellent communication skills, and the agility to adapt to dynamic event circumstances, maintaining professionalism and service excellence under pressure.
Typical responsibilities include leading pre-event staff meetings to review banquet menus and event orders, coordinating equipment and supply availability, reviewing room setups, and conducting in-event audits to guarantee quality service delivery. The Banquet Captain also ensures compliance with food handling and safety standards while seeking opportunities to enhance guest experiences through attentive service and upselling.
This position offers a competitive hourly wage ranging from $22.00 to $25.00 and is part-time with benefits, including a 401(k) savings plan. Exceptional applicants will bring a reliable work ethic, flexibility to work evenings, weekends, and holidays according to event demands, and a commitment to OVG's values of diversity, inclusion, and equal opportunity. The role remains open until October 9, 2026, reflecting OVG's ongoing dedication to hiring dedicated team members who contribute to its mission of disrupting the sports and live entertainment industry while celebrating the diversity of the communities it serves.
Job Requirements
- High school diploma or general education degree (GED)
- 1-2 years of related experience and/or training or equivalent combination of education and experience
- must meet state age requirements for handling alcoholic beverages
- strong knowledge of banquet operations, service standards, and event execution
- excellent communication and interpersonal skills
- ability to coordinate effectively with kitchen staff, event coordinators, and service teams
- ability to guide and support staff including conducting pre-shift meetings and assigning responsibilities
- detail-oriented with strong organizational and time-management skills
- ability to evaluate service quality and make real-time adjustments
- knowledge of proper food handling, sanitation, and safety standards
- flexible schedule including evenings, weekends, and holidays based on event needs
- commitment to regular and reliable attendance
Job Qualifications
- High school diploma or general education degree (GED)
- 1-2 years of related experience and/or training or equivalent combination of education and experience
- strong knowledge of banquet operations, service standards, and event execution
- excellent communication and interpersonal skills
- ability to coordinate effectively with kitchen staff, event coordinators, and service teams
- ability to guide and support staff including conducting pre-shift meetings and assigning responsibilities
- detail-oriented with strong organizational and time-management skills
- ability to evaluate service quality and make real-time adjustments
- knowledge of proper food handling, sanitation, and safety standards
Job Duties
- Review assigned banquet staff functions and banquet menus prior to scheduled events
- conduct pre-banquet meetings with staff to ensure appearance and hygiene standards are met, assign stations and partners, and review banquet event orders
- communicate with Executive Chef, Kitchen Manager, or event coordinator to ensure all details are planned for and met, and ensure timely changes and instructions
- ensure appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events and secure requisitions for missing items
- check room setup prior to events and confirm food quantities and timing with Executive Chef
- ensure proper handling and storage of equipment, china, glassware, silverware, linen, and props after use
- conduct random audits during functions to evaluate food and service quality, ensuring appropriate food temperature, placement, availability, and upsell opportunities
- regularly review banquet schedule, calendar of events, and special events
- incorporate safe work practices in job performance
- perform other duties as required
Job Criteria
Experience
No experience required
Job Location
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