Banquet Captain - On Call at the Markham Hotel

Our esteemed hospitality establishment operates within the vibrant hotel and event venue industry, catering to a diverse clientele ranging from corporate guests to social attendees. This company is committed to delivering exceptional event experiences, utilizing its dedicated team to ensure every detail is flawlessly executed. With a strong presence in the hospitality sector, the company specializes in hosting a wide variety of events, including weddings, corporate meetings, social functions, and catered gatherings. Prioritizing excellence in service and customer satisfaction, the organization fosters a collaborative environment that values professionalism and responsiveness.

The On-Call Banquet Captain role is a vital position within this dynamic team, entrusted with the leadership and coordination of banquet service staff during events. As the primary on-floor contact, the On-Call Banquet Captain ensures smooth operation by liaising closely with the Banquet Manager, Culinary team, and Event Coordinator. This role demands a strong ability to manage multiple priorities under pressure while leading teams through complex event logistics. Focusing on impeccable guest service, the Banquet Captain oversees all aspects of banquet execution, from detailed pre-event planning to post-event clean up and reporting. The employment schedule for this position is event-driven and on-call, allowing flexibility to meet business needs and personal availability. This role offers an opportunity to gain rich experience in banquet and event management within a fast-paced, high-standard hospitality environment. Engaging in this role means contributing significantly to memorable event experiences for a wide range of clientele, building strong leadership and operational skills in the process. The position requires a professional appearance, a customer-focused mindset, and the physical stamina to manage the demands of the job including standing for prolonged periods and handling equipment up to 50 pounds. On-call shifts frequently include evenings, weekends, and holiday periods, reflecting the nature of the event scheduling needs. Overall, the On-Call Banquet Captain is essential to maintaining the venue’s reputation for excellence, ensuring every event flows seamlessly from start to finish.