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Banquet Captain - On Call at the Markham Hotel

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $22.50
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

flexible schedule
Professional development opportunities
Employee Discounts
uniform provided
Workplace safety protocols
Supportive team environment

Job Description

Our esteemed hospitality establishment operates within the vibrant hotel and event venue industry, catering to a diverse clientele ranging from corporate guests to social attendees. This company is committed to delivering exceptional event experiences, utilizing its dedicated team to ensure every detail is flawlessly executed. With a strong presence in the hospitality sector, the company specializes in hosting a wide variety of events, including weddings, corporate meetings, social functions, and catered gatherings. Prioritizing excellence in service and customer satisfaction, the organization fosters a collaborative environment that values professionalism and responsiveness.

The On-Call Banquet Captain role is a vital positio... Show More

Job Requirements

  • Minimum 1-2 years of banquet, catering, or hospitality leadership experience preferred
  • strong leadership, communication, and problem-solving skills
  • ability to manage teams in a fast-paced, high-pressure environment
  • knowledge of banquet service styles, food and beverage standards, and event flow
  • professional appearance and customer-focused attitude
  • ability to stand, walk, lift up to 50 lbs, and work extended hours as required
  • flexible availability, including evenings, weekends, and holidays

Job Qualifications

  • Minimum 1-2 years of banquet, catering, or hospitality leadership experience preferred
  • strong leadership, communication, and problem-solving skills
  • ability to manage teams in a fast-paced, high-pressure environment
  • knowledge of banquet service styles, food and beverage standards, and event flow
  • professional appearance and customer-focused attitude
  • ability to stand, walk, lift up to 50 lbs, and work extended hours as required
  • flexible availability, including evenings, weekends, and holidays

Job Duties

  • Lead, supervise, and support banquet servers and support staff during assigned events
  • conduct pre-event briefings to review event details, timelines, service standards, and safety expectations
  • ensure proper room setup, table settings, decor placement, and equipment readiness per event orders
  • oversee food and beverage service, ensuring accuracy, presentation, and timing
  • act as on-site liaison between guests, clients, kitchen staff, and management
  • monitor service flow and make real-time adjustments to maintain guest satisfaction
  • address guest concerns or service issues promptly and professionally

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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