Banquet Captain- Hilton Omaha

Hilton is a renowned global leader in the hospitality industry, known for delivering exceptional guest experiences across its vast portfolio of world-class hotels and resorts. With a proud history and a commitment to quality service, Hilton has welcomed more than 3 billion guests worldwide. The company is dedicated to fostering an award-winning workplace culture that emphasizes values like integrity, leadership, teamwork, ownership, and urgency, which define the qualities sought in every team member. Hilton’s mission is to fill the earth with the light and warmth of hospitality, making each guest’s stay a memorable and joyful experience. They offer unmatched perks and benefits designed to support the wellbeing of their team members, demonstrating a genuine commitment to their personal and professional growth.

The Banquet Captain role at Hilton is a pivotal position that goes beyond merely overseeing food and beverage service at banquet functions. This role is at the heart of creating special moments and enriching the guest experience through effective leadership and exemplary hospitality. The Banquet Captain is responsible for supervising the food and beverage services during various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas. They ensure the smooth execution of all banquet operations while actively engaging with guests to provide a warm, friendly, and professional environment.

A typical day for the Banquet Captain includes delivering outstanding guest service with a proactive attitude, managing event execution details, collaborating with the banquet team for seamless operations, processing banquet billing with accuracy, and maintaining compliance with all health, safety, sanitation, and alcohol awareness regulations. This role requires a passion for hospitality and a dedication to upholding the highest standards of service and guest satisfaction. Hilton supports its employees with comprehensive benefits such as travel discounts through their Go Hilton program, employee stock purchase opportunities, paid parental leave, caregiving support, crisis assistance, mental health resources, generous paid time off, health and welfare benefits, and retirement plans.

Joining Hilton means becoming part of an exceptional workplace culture recognized multiple times on the World’s Best Workplaces list by Great Place to Work and Fortune. The company is committed to innovation and excellence, continuously raising the bar in the hospitality industry. Whether you are beginning your career or seeking new opportunities, Hilton provides the resources and support needed to thrive and make lasting contributions. The Banquet Captain role is not just a job but a chance to be part of a legacy that transforms everyday stays into magical moments for every guest while growing professionally in a supportive and dynamic environment.