Banquet Captain- Hilton Omaha

Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and creating an award-winning workplace culture for its team members. With a rich heritage of welcoming over 3 billion guests worldwide, Hilton remains committed to its founding vision: to fill the earth with the light and warmth of hospitality. As part of a diverse portfolio of world-class brands, Hilton sets new standards in travel and guest services, combining innovation with timeless values of integrity, leadership, teamwork, and a strong sense of ownership. The company is dedicated to fostering a supportive, growth-oriented environment where team members can thrive professionally and personally.

The Banquet Captain role at Hilton is a key position within the food and beverage department focused on elevating the banquet event experience. This role is responsible for overseeing the setup, service, and tear-down of banquet functions, ensuring each event meets Hilton's high standards of service and hospitality. As a Banquet Captain, you will be actively involved in delighting guests by bringing a positive and friendly attitude to every interaction. You will supervise and coordinate food and beverage service during a range of banquet events such as breakfasts, luncheons, cocktail receptions, and galas, continually monitoring guest satisfaction and addressing service quality promptly.

In addition to hands-on leadership during events, the Banquet Captain supports event execution by assisting with the planning, organizing, and seamless operation of banquet functions. Collaboration is essential as you will lead or participate in department meetings to ensure the team is well-prepared and aligned for operations. Also, this role includes handling banquet billing accurately and ensuring smooth payment transactions. You will uphold regulatory compliance with health, safety, sanitation, and alcohol awareness standards, maintaining a safe and welcoming environment for both guests and team members.

Joining Hilton as a Banquet Captain means embracing a workplace culture driven by core values of hospitality, integrity, leadership, teamwork, ownership, and a commitment to excellence in every moment. Hilton offers comprehensive benefits including outstanding travel perks, employee stock purchase programs, paid parental leave, caregiving support, crisis assistance, mental health resources, generous paid time off, and comprehensive health and welfare plans. This position not only promises a fulfilling career path in hospitality but also provides unparalleled support for your wellbeing and professional growth. Whether you are kick-starting your hospitality career or looking to expand your experience in banquet management, Hilton invites you to be part of a global leader that values you and helps you shine in your role.