Banquet Captain-Embassy Suites Uptown Charlotte

CMC Hotels is a distinguished hospitality company committed to fostering growth and success within its workforce. Renowned for its portfolio of esteemed properties, CMC Hotels places a strong emphasis on employee development, recognizing that its people are the heart and soul of the organization. With a culture centered on growing people, CMC Hotels believes in nurturing talent, encouraging career advancement, and creating an environment where associates can thrive, succeed, and be recognized for their contributions. This philosophy has positioned CMC Hotels as an employer of choice in the hospitality industry, offering numerous opportunities for professional growth within an encouraging and supportive framework.

One of the crown jewels in CMC Hotels' portfolio is Embassy Suites Uptown Charlotte, an upscale hotel known for its exemplary service and premium amenities in the vibrant city of Charlotte, North Carolina. Embassy Suites Uptown Charlotte is currently seeking a motivated and energized Banquet Captain to join their dynamic team. This role is pivotal in ensuring the flawless execution of banquet dining events, where meticulous planning, exceptional guest service, and coordinated teamwork are essential.

The Banquet Captain at Embassy Suites Uptown Charlotte will take responsibility for organizing dining events from start to finish. This includes managing food and beverage services with precision and attending promptly to guests' requests and any concerns that arise during events. The role demands a proactive leader who can communicate effectively with the culinary team and catering management, handling schedule adjustments and resolving challenges seamlessly. The Banquet Captain also oversees the banquet staff, ensuring everyone performs their duties efficiently to maintain the hotel's high standards.

In addition to supervising event setups, the Banquet Captain ensures that all equipment and supplies are returned to storage and that the event spaces are left clean and orderly. Emphasizing compliance with all health and safety regulations is paramount to the role, along with assisting with bar back duties when necessary. This position suits candidates who are passionate about hospitality, have a keen eye for detail, and are adept at managing both people and logistical details to enhance guest experiences.

Employment with CMC Hotels, particularly in this role at Embassy Suites Uptown Charlotte, offers a robust benefits package designed to support employee well-being and financial security. Eligible employees can access paid vacation and sick leave, holiday pay, a fully vested 401K program, and comprehensive health coverage including Blue Cross Blue Shield health insurance along with dental and vision care. Furthermore, employees enjoy hotel room discounts which enable them to experience the same hospitality and comfort they deliver to guests.

For professionals eager to advance their career in hospitality within a company that values personal and professional growth, the Banquet Captain position at Embassy Suites Uptown Charlotte presents an outstanding opportunity. Prospective candidates should be ready to demonstrate dedication, strong customer service skills, and leadership capabilities in a fast-paced environment focused on delivering memorable guest experiences.