Banquet Captain ($15.00 Per Hour + Tips) Events and Meetings - AAA Four Diamond Renaissance Hotel

Renaissance Hotels is a distinguished hotel brand known for its unique blend of style, inspiration, and local flavor. These hotels embrace spontaneity, discovery, and connection to the neighborhoods they serve, creating an inviting atmosphere for guests and employees alike. Located in Milwaukee West, the Renaissance Milwaukee West is a premium, distinctive hotel that offers upscale accommodations and event spaces, catering to both leisure and business travelers. The hotel is part of the Concord Hospitality Enterprises portfolio, a well-respected franchisee in the hospitality industry committed to nurturing a positive culture and attracting top talent. Concord Hospitality prides itself on fostering a work environment where employees feel valued and supported, promoting associate growth and delivering exceptional service to guests.

This role is a full-time Event (Banquet) Captain position at Renaissance Milwaukee West, offering a starting hourly pay of $15.00, with additional tips based on experience. The position is designed for someone with an energetic, curious mindset and a passion for serving others. As a Banquet Captain, you will be a key player in ensuring that events run smoothly by acting as the liaison between guests and the event operations team. Your responsibilities will include overseeing banquet event setups, coordinating food and beverage service, and guiding event staff to deliver top-tier service that exceeds guest expectations. This role requires a proactive, guest-focused attitude, the ability to anticipate and meet guest needs, and strong leadership skills to manage the team effectively during events.

Working at Renaissance Milwaukee West means being part of a vibrant and motivated team known as Ambassadors who embody the spirit and style of the local neighborhood. You will be contributing to a culture that values quality, integrity, community, profitability, and fun—the five key cornerstones that define Concord Hospitality Enterprises. This culture fosters a supportive and engaging work environment where associates are the priority. You will have opportunities for personal and professional development through classroom and online training, an educational assistance program, and comprehensive benefits that cover health, vision, and dental insurance. Benefits also include paid time off, holiday pay, hotel discounts worldwide, same-day pay options, and other exclusive discounts. The hotel provides a clean and secure workspace with uniforms, locker rooms, and safety shoe and dry-cleaning discounts, creating a professional and comfortable environment for all employees.

If you have experience in banquets or events and prefer a lead or captain role, this opportunity allows you to advance your skills in a dynamic hospitality setting. Flexibility to work nights and weekends is required, and punctuality and adherence to company policies are essential to succeed in this role. By joining Renaissance Milwaukee West and Concord Hospitality Enterprises, you become part of a team dedicated to delivering exceptional experiences and fostering a rewarding career path in the hospitality industry. This position is ideal for those who thrive in fast-paced environments and are passionate about providing memorable guest experiences by anticipating needs and leading teams with confidence.