Banquet Captain

Sodexo is a global leader in food services and facilities management, committed to delivering exceptional service that enhances the quality of life and contributes positively to communities worldwide. At its Virginia Beach Convention Center location, Sodexo has established itself as a premier provider of banquet and catering services that prioritize guest satisfaction and operational excellence. This facility is renowned for hosting a diverse range of events, from intimate gatherings to large-scale conferences, ensuring each occasion is executed with professionalism and attention to detail. Sodexo prides itself on fostering a workplace culture grounded in respect, inclusivity, and development, creating opportunities for employees to thrive while contributing meaningfully to the company’s mission and values.

The Banquet Captain role at the Virginia Beach Convention Center represents a full-time opportunity with a competitive pay range of $20 to $22 per hour, offering varying shifts with an emphasis on open availability to meet the dynamic scheduling needs of event services. This critical role places the Banquet Captain as the primary on-floor leader during banquet and catered events, where direct supervision and coordination of banquet servers and porters are essential. The Captain is entrusted with guiding service execution in line with Banquet Event Orders (BEOs), ensuring that timelines and service standards are meticulously met to provide an outstanding guest experience.

In addition to leadership responsibilities, the Banquet Captain actively participates in event setup, service delivery, and breakdown, maintaining a hands-on approach that underscores the importance of teamwork and communication among all event staff. The position works closely with banquet supervisors, culinary teams, and other service personnel, underscoring a collaborative environment that values operational efficiency and quality control. Adherence to strict food safety, sanitation, Hazard Analysis Critical Control Point (HACCP) standards, and alcohol service policies is a fundamental aspect of the role. This position also provides mentorship and support by assisting with the training and onboarding of banquet service staff, promoting a culture of continuous improvement and professional development.

Sodexo's commitment to its employees extends beyond the workplace, offering a flexible and supportive environment that values family life and personal well-being. Employees have access to comprehensive training and career advancement opportunities, enabling them to build lasting careers within the organization. Benefits include paid time off, holidays, medical, dental, vision coverage, tuition reimbursement, and a 401k plan, alongside various discount programs. Specific sites may offer additional perks such as complimentary shift meals, uniforms, safety shoes, and transportation support, reflecting Sodexo’s dedication to employee satisfaction and retention.

Joining Sodexo means becoming part of a company that values diversity, equity, and inclusion, striving to make every employee feel appreciated and respected regardless of background or identity. The Banquet Captain role is more than just a job; it is a chance to contribute to memorable service experiences in a thriving, culturally rich environment where your leadership can make a significant impact every day. Sodexo encourages applicants who are motivated, detail-oriented, and passionate about hospitality to consider this excellent career opportunity at their Virginia Beach Convention Center location.