Banquet Captain

Concord Hospitality is a leading hospitality company dedicated to delivering exceptional guest experiences through a diverse portfolio of hotels and conference centers across the United States. Renowned for its commitment to quality and guest satisfaction, Concord Hospitality emphasizes an "Associate First" culture that values integrity, community, profitability, and fun. With a strong focus on training, development, and career advancement, Concord Hospitality fosters an environment where associates can thrive, grow, and feel appreciated for their contributions. This dedication to both guests and associates has positioned Concord Hospitality as a respected name in the hospitality industry, known for creating memorable moments and outstanding service.

As a Banquet Captain at Concord Hospitality, you will be entrusted with a critical leadership role, working closely alongside the Banquet Manager to ensure seamless and memorable event experiences from start to finish. Your primary responsibility will be to supervise and motivate the banquet staff as you coordinate food and beverage service during a variety of events, including meetings, trainings, receptions, and reunions. You will act as the frontline leader during banquet functions, ensuring that service standards are consistently upheld and that every guest’s needs are anticipated and met with exceptional care.

In this role, you will maintain complete knowledge of all departmental policies, service procedures, and quality standards to guarantee a smooth flow of operations. You will lead from the front by greeting guests warmly and overseeing the timing and execution of service to ensure a flawless event experience. Your leadership will be central to training new banquet staff on proper service techniques for plated meals, buffets, and reception-style events, ensuring a consistently high level of professionalism and guest satisfaction throughout every function.

This position requires strong communication skills, the ability to multitask effectively in a fast-paced environment, and an unwavering commitment to detail and guest satisfaction. As a Banquet Captain, you will also assist with food and beverage delivery during peak periods and supervise the setup, execution, and breakdown of all banquet events. Maintaining clean, organized, and safe service areas will be a daily priority, reflecting the company’s high standards for both guests and associates.

The Banquet Captain role at Concord Hospitality offers a challenging yet rewarding career path for those passionate about hospitality and leadership. It is perfect for individuals with prior banquet or food and beverage leadership experience who are looking to advance their careers within a supportive and growth-oriented company. Concord Hospitality’s commitment to competitive wages, comprehensive benefits, and professional development opportunities makes this an excellent opportunity for candidates eager to grow and make a meaningful impact in the hospitality industry. This full-time role may require working evenings, weekends, and holidays to meet the demands of hosting successful events. Overall, joining Concord Hospitality as a Banquet Captain means becoming part of a dynamic team focused on delivering outstanding service while fostering a positive and inclusive work environment.