Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement plan options
flexible scheduling
inclusive work environment
Job Description
Legends Global is a premier partner to the world’s greatest live events, venues, and brands, offering a comprehensive range of premium services through a white-label approach that keeps their partners front and center. The company operates a vast network of 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually. Their expertise spans multiple facets such as feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events and venues.
Legends Global prides itself on a culture rooted in respect, ambitious thinking, collaboration, and bold action. They are dedicated to creating an inclusive workplace where employees are encouraged to be authentic, impactful, and grow their careers. Team members at Legends Global understand that winning is a collective effort, and the company fosters an environment where every achievement is earned through unified teamwork. This ethos makes Legends Global an attractive place for professionals seeking to thrive in a dynamic and supportive work environment.
The Banquet Captain role is a part-time position within the Food and Beverage department at Legends Global, reporting directly to the Banquet Manager. This position holds the vital responsibility of overseeing banquet events to ensure excellent guest service, smooth operations, and high team performance. Serving as the main point of contact for clients on-site, the Banquet Captain leads the banquet staff throughout the event lifecycle, from setup to completion. The role demands strong leadership, attention to detail, and an ability to maintain professionalism and efficiency under pressure.
Responsibilities include reviewing banquet event orders (BEOs) with the Chef and Food Services Manager, conducting pre-event inspections to confirm cleanliness and set up, and meeting with clients to finalize itineraries and last-minute requests. The Banquet Captain leads the pre-shift lineup by assigning tasks, inspecting uniforms, and communicating service expectations. During events, this role supervises banquet servers, anticipates guest needs, monitors food presentation, and enforces responsible alcohol service. Problem-solving is key, as the Banquet Captain addresses guest concerns and ensures operational issues are resolved promptly and professionally.
This role also involves completing post-event duties such as Captain’s Reports and ensuring all staff complete their side work before signing out. Providing feedback and communicating any disciplinary concerns to management is an essential element of the position, alongside maintaining cleanliness and a positive work environment. The Banquet Captain supports teamwork and excellent service, ensuring supplies are adequately stocked and other responsibilities are met to maintain smooth event flow. This position requires flexibility to work extended and irregular hours including nights, weekends, and holidays, and must meet the physical demands of standing, walking, lifting, and repetitive coordination required during events.
Legends Global prides itself on a culture rooted in respect, ambitious thinking, collaboration, and bold action. They are dedicated to creating an inclusive workplace where employees are encouraged to be authentic, impactful, and grow their careers. Team members at Legends Global understand that winning is a collective effort, and the company fosters an environment where every achievement is earned through unified teamwork. This ethos makes Legends Global an attractive place for professionals seeking to thrive in a dynamic and supportive work environment.
The Banquet Captain role is a part-time position within the Food and Beverage department at Legends Global, reporting directly to the Banquet Manager. This position holds the vital responsibility of overseeing banquet events to ensure excellent guest service, smooth operations, and high team performance. Serving as the main point of contact for clients on-site, the Banquet Captain leads the banquet staff throughout the event lifecycle, from setup to completion. The role demands strong leadership, attention to detail, and an ability to maintain professionalism and efficiency under pressure.
Responsibilities include reviewing banquet event orders (BEOs) with the Chef and Food Services Manager, conducting pre-event inspections to confirm cleanliness and set up, and meeting with clients to finalize itineraries and last-minute requests. The Banquet Captain leads the pre-shift lineup by assigning tasks, inspecting uniforms, and communicating service expectations. During events, this role supervises banquet servers, anticipates guest needs, monitors food presentation, and enforces responsible alcohol service. Problem-solving is key, as the Banquet Captain addresses guest concerns and ensures operational issues are resolved promptly and professionally.
This role also involves completing post-event duties such as Captain’s Reports and ensuring all staff complete their side work before signing out. Providing feedback and communicating any disciplinary concerns to management is an essential element of the position, alongside maintaining cleanliness and a positive work environment. The Banquet Captain supports teamwork and excellent service, ensuring supplies are adequately stocked and other responsibilities are met to maintain smooth event flow. This position requires flexibility to work extended and irregular hours including nights, weekends, and holidays, and must meet the physical demands of standing, walking, lifting, and repetitive coordination required during events.
Job Requirements
- high school diploma or equivalent
- minimum one year experience as banquet server or banquet captain
- preferred previous supervisory experience
- effective verbal and written communication skills in English
- ability to make quick decisions
- strong organizational and interpersonal skills
- capability to work in fast-paced team-oriented environment
- problem-solving and prioritization skills
- ability to work independently
- professional attitude and appearance
- must be able to lift 50 lbs
- availability to work extended irregular hours including nights weekends and holidays
Job Qualifications
- high school graduate or equivalent
- one year’s experience as a banquet server or banquet captain
- previous supervisory experience preferred
- must be able to communicate effectively both verbal and written in English
- must be able to make quick decisions
- excellent organizational planning communication and interpersonal skills
- ability to function in a fast-paced team-oriented environment
- fosters a cooperative and harmonious working climate conducive to maximum employee morale and productivity
- communicates efficiently and effectively and effectively solves problems
- ability to prioritize multiple projects and meet strict deadlines
- ability to work under minimal supervision
- must have professional attitude and appearance
- communicates efficiently and effectively bilingual English Spanish a plus
Job Duties
- review banquet event orders with chef and food services manager prior to each event to confirm menu details timing special requests and staffing needs
- conduct pre-event inspections of function space to ensure cleanliness proper setup and ambiance
- meet with the client before the event to confirm the itinerary and review any last-minute adjustments
- lead the pre-shift lineup assign tasks inspect uniforms review menu details and communicate service expectations
- supervise banquet servers throughout the event ensuring high-quality service delivery
- anticipate guest needs promptly respond to requests and maintain a visible presence during events
- monitor food presentation garnishes and adherence to event specifications
- enforce responsible alcohol service in accordance with company policies
- address guest concerns or service issues promptly and professionally
- complete event closing duties including captain’s reports detailing operations and client feedback
- ensure staff complete all side-work and closing responsibilities before signing out
- provide feedback on staff performance and communicate any disciplinary concerns to the manager
- maintain cleanliness and organization in both front-of-house and back-of-house areas during events
- foster a positive and productive work environment that supports teamwork and excellent service
- notify management when supplies are running low if applicable
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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