Banquet Captain

Legends Global is a prominent event management and hospitality company renowned for delivering exceptional services across various sectors including banquets, catering, concessions, and bartending. The company operates large-scale venues and high-volume event spaces where maintaining excellence in event execution and customer service is paramount. Legends Global prides itself on its commitment to quality, attention to detail, and fostering a collaborative work environment that supports the growth and development of its staff. They are dedicated to upholding safety standards and compliance with all relevant regulations while providing seamless event experiences for clients and guests. This position is ideal for individuals who thrive in dynamic environments and enjoy leading teams to success during diverse event phases. The role offers a competitive salary, reflecting the importance of the responsibilities and the level of expertise required. The employment type is typically full-time, with a need for flexibility owing to the nature of events scheduled at varying hours, including nights, weekends, and holidays.

The Event Operations Supervisor role at Legends Global encompasses supervising, coordinating, and ensuring the flawless execution of all bartending, catering, or concessions activities throughout events. The supervisor will oversee setup, service, and closing procedures while maintaining high standards for cleanliness, organization, and compliance with venue regulations. Training and motivating team members to consistently deliver excellent service quality is a core aspect of the position, ensuring that staff are well-prepared and supported. Additionally, this role involves organizing storage areas, managing inventories of supplies and equipment, and completing monthly inventory reports that help maintain operational efficiency.

In their capacity, the supervisor will guarantee strict adherence to health, safety, and responsible service regulations while maintaining effective communication with management, culinary, and operations teams. This facilitates seamless collaboration and event coordination. Resolving guest issues promptly and professionally is crucial to maintaining customer satisfaction and reputation. From an operational standpoint, the supervisor will be responsible for setting up event spaces in accordance with floor plans, managing banquet configurations, handling tear down and reset tasks, and ensuring that all event areas are kept clean and well-organized throughout an event's duration.

The supervisor also acts as a critical liaison between operations and event services teams to guarantee smooth transitions and efficient event delivery. Participation as a back-of-house team member during special events might be required, supporting food and beverage services and ensuring top-level customer experiences. Candidates must be adaptable to shifting schedules and meet the physical demands of the role, including lifting, standing, and working under varied environmental conditions. The ideal candidate will have a minimum of five years' experience in banquet setup for large or high-volume venues and possess strong communication and organizational skills. Familiarity with Microsoft Office applications and event management software further supports success in this role. Moreover, commitment to safety policies and proactive reporting of workplace incidents underscore the company’s dedication to a safe and healthy work environment.

Legends Global embraces diversity and encourages applications from women, minorities, individuals with disabilities, and protected veterans. They are VEVRAA Federal Contractors, reinforcing their commitment to inclusive hiring practices. This role represents a significant opportunity for professionals eager to contribute to a respected leader in the hospitality and event services field, delivering outstanding event experiences and growing professionally within a supportive team.