Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $25.00 - $30.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Tuition Assistance
Employee Discounts

Job Description

Maggiano's Little Italy, located in Schaumburg, Illinois, is part of the renowned family of Italian-American restaurants where tradition meets modern dining experiences. Founded by Norman Brinker, a pioneer in the casual dining revolution, Maggiano's has carved out a special place in the hearts of its guests by blending authentic Italian-American cuisine with warm hospitality and a welcoming atmosphere. The Schaumburg location at 1901 E. Woodfield Road continues this legacy by offering guests exquisite meals, memorable events, and a unique setting that celebrates family and friendship. As an establishment, Maggiano's is deeply rooted in community and charitable efforts, supporting organizations such as the Make-A-Wish Foundation and local food banks, reflecting their commitment to giving back while delivering exceptional service.

The role of a Banquet Captain at Maggiano's is a dynamic and rewarding position focused on ensuring flawless execution of banquet events. This role requires overseeing all aspects of professional food service and guest satisfaction during banquets, which can range from intimate gatherings to large-scale celebrations like weddings, bar mitzvahs, birthdays, and corporate events. The Banquet Captain is the key supervisor during these events, responsible for orchestrating the timing, service quality, and guest interaction to create truly memorable moments. Working in this fast-paced, high-energy position demands quick thinking, high standards, and a passion for hospitality. The Banquet Captain must thrive under pressure, handle large groups with grace, and maintain the pristine presentation standards for which Maggiano's is known. This employment opportunity offers an hourly wage between $25.00 and $30.00 and is based in Schaumburg, IL.

Joining Maggiano's means becoming part of a team that values people and community, echoing their unique company culture known as "The Maggiano’s Way." This philosophy emphasizes relationships, respect, and celebration, with a touch of classic charm inspired by the likes of Frank Sinatra. As a Banquet Captain, employees are not only part of the food service industry but also part of something bigger; creating heartfelt events that bring people together at life’s most important celebrations. The company also offers competitive benefits such as healthcare plans, career development opportunities, tuition assistance, a 401(k) savings plan with matching, and various employee discounts. This comprehensive package reflects Maggiano's dedication to supporting its staff both professionally and personally. Beyond the daily challenges and rewards of the banquet captain role, Maggiano's fosters an inclusive, diverse, and fun workplace environment, making it a desirable employer within the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • previous food service or banquet experience preferred
  • ability to stand and walk for extended periods
  • excellent interpersonal skills
  • flexibility to work evenings and weekends
  • must comply with all health and safety regulations
  • quick decision-making abilities

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in banquet or event service desirable
  • strong leadership and communication skills
  • ability to work in fast-paced environment
  • excellent customer service skills
  • proficiency in managing large groups
  • team collaboration skills

Job Duties

  • Supervise banquet food and beverage service
  • coordinate event timing and team activities
  • ensure guest satisfaction and professionalism
  • manage large group events efficiently
  • maintain banquet room standards and presentation
  • communicate with Banquet Sales Managers and kitchen staff
  • enforce health and safety regulations

Job Criteria

Experience

Entry Level (1-2 years)


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