Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $17.35
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short-term disability insurance
Paid Time Off
Holiday pay
401k Retirement Plan
Training and development opportunities
Complimentary employee meals
Complimentary hotel room nights
Discounted employee parking
Job Description
Four Seasons is a globally recognized leader in luxury hospitality, renowned for its commitment to exceptional service, attention to detail, and an unrivaled guest experience. Founded on the principle that quality service is powered by inspired and motivated people, Four Seasons has cultivated a world-class team dedicated to creating memorable and personalized experiences for every guest. This philosophy is deeply embedded in the company's culture, fostering an environment where employees are encouraged to grow, innovate, and collaborate. With more than 60 years of history, Four Seasons has set the gold standard for luxury hotels, resorts, and residences internationally, combining elegance with genuine hospitality in some of the world’s most desirable destinations.
The Four Seasons Hotel Baltimore presents a sophisticated urban retreat located on the picturesque waterfront edge of Harbor East, one of Baltimore’s most vibrant neighborhoods. This modern and chic hotel features 256 guest rooms, including 45 opulent suites, and boasts a wide array of luxurious amenities such as a five-star spa, a rooftop pool, and close proximity to fine dining, shopping, and cultural landmarks. Its prime location offers guests uniquely breathtaking views and easy access to the city’s best attractions, making it a standout destination for vacations, romantic getaways, and business travel.
The Banquet Captain role at Four Seasons Hotel Baltimore is a key position that directly influences the quality and success of banquet functions hosted within the property. Reporting to the Assistant Banquet Manager or Banquet Manager, the Banquet Captain supervises and oversees the service teams delivering food and beverage services during events, ensuring the highest standards of guest satisfaction, adherence to the Four Seasons service culture, and flawless execution of banquet functions. This position demands not only strong leadership capabilities but also hands-on involvement in service delivery, including managing food service, coordinating with the kitchen, and addressing guest needs in a timely and professional manner.
A Banquet Captain at Four Seasons is responsible for mentoring and motivating a team of food servers, guiding them to uphold the brand’s core standards and cultural values. This includes training team members, recommending disciplinary actions if necessary, and supporting administrative responsibilities such as closing banquet checks and managing supply requisitions. The role requires excellent communication skills, attention to detail, and a passion for delivering impeccable hospitality.
Four Seasons offers an impressive employee experience that includes competitive hourly wages starting at $17.35, comprehensive medical, dental, and vision insurance, life and short-term disability coverage, paid time off and holidays, as well as a 401k retirement plan. Employees also benefit from ongoing training and development opportunities, complimentary meals, discounted parking, and access to room nights at Four Seasons hotels worldwide. These benefits underscore the hotel’s commitment to providing a supportive and rewarding workplace for its team members.
Working at Four Seasons Hotel Baltimore means being part of a diverse, talented team in one of the city’s most exciting urban settings. Known as "the crown jewel of Harbor East," the hotel blends luxury comfort with an energetic and sophisticated environment where employees are valued for their contributions and empowered to deliver unforgettable guest experiences. Inclusion and equal opportunity are foundational to Four Seasons, which actively promotes hiring minorities, women, veterans, and individuals with disabilities to build a workforce that reflects the diverse communities it serves.
Join Four Seasons Baltimore as a Banquet Captain and elevate your hospitality career in a role that combines leadership, service excellence, and the chance to work with a world-renowned brand dedicated to making every guest visit truly exceptional.
The Four Seasons Hotel Baltimore presents a sophisticated urban retreat located on the picturesque waterfront edge of Harbor East, one of Baltimore’s most vibrant neighborhoods. This modern and chic hotel features 256 guest rooms, including 45 opulent suites, and boasts a wide array of luxurious amenities such as a five-star spa, a rooftop pool, and close proximity to fine dining, shopping, and cultural landmarks. Its prime location offers guests uniquely breathtaking views and easy access to the city’s best attractions, making it a standout destination for vacations, romantic getaways, and business travel.
The Banquet Captain role at Four Seasons Hotel Baltimore is a key position that directly influences the quality and success of banquet functions hosted within the property. Reporting to the Assistant Banquet Manager or Banquet Manager, the Banquet Captain supervises and oversees the service teams delivering food and beverage services during events, ensuring the highest standards of guest satisfaction, adherence to the Four Seasons service culture, and flawless execution of banquet functions. This position demands not only strong leadership capabilities but also hands-on involvement in service delivery, including managing food service, coordinating with the kitchen, and addressing guest needs in a timely and professional manner.
A Banquet Captain at Four Seasons is responsible for mentoring and motivating a team of food servers, guiding them to uphold the brand’s core standards and cultural values. This includes training team members, recommending disciplinary actions if necessary, and supporting administrative responsibilities such as closing banquet checks and managing supply requisitions. The role requires excellent communication skills, attention to detail, and a passion for delivering impeccable hospitality.
Four Seasons offers an impressive employee experience that includes competitive hourly wages starting at $17.35, comprehensive medical, dental, and vision insurance, life and short-term disability coverage, paid time off and holidays, as well as a 401k retirement plan. Employees also benefit from ongoing training and development opportunities, complimentary meals, discounted parking, and access to room nights at Four Seasons hotels worldwide. These benefits underscore the hotel’s commitment to providing a supportive and rewarding workplace for its team members.
Working at Four Seasons Hotel Baltimore means being part of a diverse, talented team in one of the city’s most exciting urban settings. Known as "the crown jewel of Harbor East," the hotel blends luxury comfort with an energetic and sophisticated environment where employees are valued for their contributions and empowered to deliver unforgettable guest experiences. Inclusion and equal opportunity are foundational to Four Seasons, which actively promotes hiring minorities, women, veterans, and individuals with disabilities to build a workforce that reflects the diverse communities it serves.
Join Four Seasons Baltimore as a Banquet Captain and elevate your hospitality career in a role that combines leadership, service excellence, and the chance to work with a world-renowned brand dedicated to making every guest visit truly exceptional.
Job Requirements
- Work authorization in the United States required
- High school diploma or equivalent
- Relevant experience in banquet or food service required
- Ability to lead and manage a team effectively
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand and move for extended periods
- Adherence to Four Seasons service culture and standards
Job Qualifications
- High school diploma or equivalent
- Proven experience in banquet or food service roles
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Knowledge of food and beverage service standards
- Ability to handle guest requests and problem solve under pressure
- Prior experience working in luxury hospitality environment preferred
Job Duties
- Supervise and oversee the service of banquet functions as assigned by the Assistant Banquet Manager or Banquet Manager
- Participate in the service and removal of food during banquet functions by offering predetermined menu selections to each table
- Maintain knowledge of each menu selection’s origin, taste, and preparation method
- Communicate guest orders including any special needs or requests to the kitchen
- Check completed kitchen orders with the guest’s original order
- Transport items to guest tables in a timely manner to ensure proper food quality
- Make self available to guests, clients, and group contacts to ensure satisfaction
- Train, motivate, recommend discipline, and supervise the work of food servers ensuring all cultural and core standards are met
- Assist with administrative duties including closing banquet checks and preparing supply requisitions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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