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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
The Oklahoma City Convention Center is a premier venue located in the heart of Oklahoma City, renowned for hosting a diverse range of events, from large conferences and trade shows to elegant banquets and social gatherings. The center prides itself on offering state-of-the-art facilities, impeccable service, and an exciting atmosphere that attracts both local and national clients. As a key player in the city's hospitality and event management scene, the Convention Center is dedicated to providing exceptional experiences through a professional and passionate team. The staff is committed to maintaining high standards, ensuring every event runs smoothly, and meeting the... Show More
Job Requirements
- High school diploma or GED
- Minimum one year experience as banquet server or banquet captain
- Preferred Food Handler’s Certificate
- Preferred Alcohol Awareness Certificate
- Previous supervisory experience preferred
- Strong verbal and written communication skills
- Ability to make quick and accurate decisions
- Ability to meet multiple deadlines
- Ability to work independently
- Flexible availability including nights, weekends, holidays, and extended hours
- Professional appearance and demeanor
- Ability to lift and carry up to 20 lbs for up to 10 minutes
- Frequent standing, walking, reaching, and stooping
- Willingness to work indoors or outdoors depending on event needs
- Basic computer proficiency
Job Qualifications
- High school diploma or GED
- At least one year of experience as a banquet server or banquet captain
- Food Handler’s and Alcohol Awareness Certificates preferred
- Previous supervisory experience preferred
- Strong verbal and written communication skills
- Ability to make quick and accurate decisions
- Ability to manage multiple projects and meet strict deadlines
- Ability to work under minimal supervision
- Flexible availability including nights, weekends, holidays, and extended hours
- Professional appearance and attitude
Job Duties
- Supervise banquet servers and coordinate service activities
- Consult with the Banquet Manager on staffing needs, service arrangements, and equipment requirements
- Meet with the Chef on Duty before each shift to review banquet event orders, menu items, and timing expectations
- Greet clients prior to event start to review event details and itineraries
- Anticipate guest needs and respond promptly to ensure exceptional service
- Lead pre-shift lineups, review menus, check uniform standards, and conduct brief training topics
- Prepare detailed Captain’s Reports after each event
- Monitor alcoholic beverage service in compliance with company policies
- Inspect event spaces prior to guest arrival to ensure cleanliness and ambiance
- Ensure accurate food presentation and garnishing
- Maintain orderliness in both front- and back-of-house areas
- Oversee staff closing duties and provide performance feedback to management
- Complete required paperwork and closing responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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