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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a leading hospitality company specializing in indoor water park resorts that provide family-friendly entertainment and memorable vacation experiences. Known for their commitment to delivering exceptional guest service and creating fun-filled environments, Great Wolf has established itself as a premier destination for families across the United States and Canada. The company emphasizes a welcoming atmosphere, teamwork, and opportunities for career growth in a supportive setting. With numerous resorts offering a wide variety of attractions and amenities, Great Wolf focuses on fostering a culture of inclusion, wellness, and professional development for its employees, ensuring they are well-prepared to provide... Show More
Job Requirements
- Previous experience as a server
- Must be flexible regarding scheduling based on business demands
- Successful completion of criminal background check and drug screen
- Able to lift up to 30 pounds
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Job Qualifications
- Previous experience as a server
- Previous banquet experience preferred
- Prior experience as a banquet captain preferred
- Strong leadership and teamwork skills
- Ability to project a professional image that inspires trust and confidence
- Enthusiastic and positive attitude
Job Duties
- Lead, supervise and participate in banquet set-up including moving and setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs
- Assist Banquet Manager with administrative and personnel tasks such as scheduling, time clock reviews, overtime management, performance evaluations, discipline, investigations, training and development
- Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager
- Facilitate and lead departmental meetings including pre-meal and post-meal briefings
- Serve as the point of contact for each banquet event and possess a deep understanding of the event details
- Establish the Order of Service and ensure adherence to service standards and event timing as directed by the Banquet Manager and Conference Center Family Traditions
- Assign service stations to banquet servers ensuring balanced team assignments
- Ensure completion of all side-work and preparation needed for future events before leaving
- Supervise and inspect cleanup after functions including cleaning floors, dishes, equipment, and proper storage of supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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