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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Benefits
Wellness Program
Health savings account
Dental Insurance
Health Insurance
Paid parental leave
Referral program
Employee assistance program
401(k) matching
Paid Time Off
Leadership training provided
On-the-job training
Vision Insurance
Parental leave
Life insurance
Job Description
Great Wolf Resorts is a well-established company known for its family-friendly indoor water park resorts and entertainment destinations. The company prides itself on creating memorable experiences for guests of all ages, combining fun, relaxation, and excellent customer service. As a leader in the hospitality and entertainment industry, Great Wolf Resorts emphasizes a positive, inclusive workplace culture that supports growth, learning, and well-being among its employees. The company offers various opportunities for career advancement, training programs, and attractive employee benefits. With multiple locations and a strong reputation, Great Wolf is committed to maintaining high standards of service and guest satisfaction in... Show More
Job Requirements
- Previous experience as a server
- Must be flexible regarding scheduling based on business demands
- Successful completion of criminal background check and drug screen
- Able to lift up to 30 lbs
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Job Qualifications
- Previous experience as a server
- Previous banquet experience preferred
- Prior banquet captain experience preferred
- Strong leadership skills and proven teamwork
- Professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Lead, supervise and participate in banquet set-up activities including moving and setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs
- Assist Banquet Manager in administrative and personnel matters including scheduling, time clock reviews, overtime, performance evaluations, discipline, investigations, training and development
- Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager
- Facilitate and lead departmental meetings such as pre-meal and post-meal briefings
- Serve as the point of contact for assigned events and ensure a deep understanding of each function
- Establish the order of service and maintain event timing to ensure proper and timely service
- Assign service stations to banquet servers and balance workloads
- Ensure all assigned side-work and pre-work are completed before leaving
- Supervise and inspect cleanup after all functions including floors, dishes, equipment and supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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