Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive earning opportunities
Healthcare plans
Domestic Partner Benefits
Tuition Assistance
401(k) savings plans with company match
Rewards and recognition programs
Dining Discounts
Job Description
Maggiano's Little Italy, located in Tysons Center, McLean, VA, is a distinguished restaurant known for its authentic Italian-American cuisine and vibrant dining experience. Established as part of Brinker International, a leader in casual dining, Maggiano's offers a unique blend of tradition and innovation. The restaurant prides itself on creating a warm and welcoming atmosphere where guests can gather to celebrate family, friends, and life's special moments. Maggiano's has a rich history that dates back to when Norman Brinker revolutionized the dining landscape by introducing the casual dining concept, bridging the gap between fine dining and fast food. This legacy continues today through a commitment to exceptional food, outstanding service, and memorable experiences.
The role of a Banquet Captain at Maggiano's Little Italy is an integral part of maintaining the high standards and guest satisfaction the brand is known for. As a Banquet Captain, you will be responsible for all aspects of professional food service and ensuring that banquet guests enjoy a flawless experience. This position demands a dynamic individual who can think and act quickly, manage large events with ease, and uphold the quality and presentation standards of Maggiano's signature service.
Banquet Captains play a pivotal role in orchestrating the seamless delivery of food and beverages to groups, including weddings, bar mitzvahs, birthdays, baby showers, and other special occasions. The position requires not only a passion for hospitality and a love for people but also the ability to handle high-pressure situations with a smile. This role is suited to individuals who appreciate a blend of tradition and fast-paced service and who thrive in an environment where attention to detail and guest satisfaction are paramount.
Working at Maggiano's means joining a team that values community involvement and social responsibility. The restaurant actively supports causes such as the Make-A-Wish Foundation and local food banks, fostering a culture where team members contribute to making a positive impact beyond the dining room. Employees benefit from competitive earning opportunities, healthcare plans including domestic partner benefits, tuition assistance, and market-leading retirement savings plans. In addition, rewards programs, dining discounts across Brinker brands, and other perks make this not just a job but a rewarding career path.
Being a Banquet Captain at Maggiano's also means embracing the company’s unique culture, known as The Maggiano's Way, which emphasizes bringing people together in celebration and fun. This role offers career growth and development opportunities, including potential global training roles, supporting employees who aspire to advance within the organization. Maggiano's commitment to diversity, equality, and workplace happiness ensures a positive and inclusive working environment for all team members.
If you have a knack for managing lively events and take pride in delivering outstanding guest experiences, this Banquet Captain position offers a fulfilling career in a company with a rich heritage and a forward-thinking approach to casual dining.
The role of a Banquet Captain at Maggiano's Little Italy is an integral part of maintaining the high standards and guest satisfaction the brand is known for. As a Banquet Captain, you will be responsible for all aspects of professional food service and ensuring that banquet guests enjoy a flawless experience. This position demands a dynamic individual who can think and act quickly, manage large events with ease, and uphold the quality and presentation standards of Maggiano's signature service.
Banquet Captains play a pivotal role in orchestrating the seamless delivery of food and beverages to groups, including weddings, bar mitzvahs, birthdays, baby showers, and other special occasions. The position requires not only a passion for hospitality and a love for people but also the ability to handle high-pressure situations with a smile. This role is suited to individuals who appreciate a blend of tradition and fast-paced service and who thrive in an environment where attention to detail and guest satisfaction are paramount.
Working at Maggiano's means joining a team that values community involvement and social responsibility. The restaurant actively supports causes such as the Make-A-Wish Foundation and local food banks, fostering a culture where team members contribute to making a positive impact beyond the dining room. Employees benefit from competitive earning opportunities, healthcare plans including domestic partner benefits, tuition assistance, and market-leading retirement savings plans. In addition, rewards programs, dining discounts across Brinker brands, and other perks make this not just a job but a rewarding career path.
Being a Banquet Captain at Maggiano's also means embracing the company’s unique culture, known as The Maggiano's Way, which emphasizes bringing people together in celebration and fun. This role offers career growth and development opportunities, including potential global training roles, supporting employees who aspire to advance within the organization. Maggiano's commitment to diversity, equality, and workplace happiness ensures a positive and inclusive working environment for all team members.
If you have a knack for managing lively events and take pride in delivering outstanding guest experiences, this Banquet Captain position offers a fulfilling career in a company with a rich heritage and a forward-thinking approach to casual dining.
Job Requirements
- High school diploma or equivalent
- Prior experience in banquet or event service preferred
- Ability to work flexible hours including evenings and weekends
- Strong communication skills
- Ability to stand and walk for extended periods
- Must be able to lift heavy plates and catering equipment
- Positive attitude and willingness to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in banquet or event service preferred
- Strong interpersonal and communication skills
- Ability to manage large groups and high-pressure situations
- Knowledge of food and beverage service standards
- Team leadership experience is a plus
- Customer service orientation
Job Duties
- Manage all aspects of professional food service during banquets
- Serve food and beverage to banquet guests
- Coordinate with Banquet Sales Managers and other team members to ensure event success
- Maintain high standards of service and presentation
- Handle guest inquiries and special requests promptly
- Oversee setup and breakdown of banquet areas
- Ensure compliance with health and safety regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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