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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $12.25 - $17.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career advancement opportunities
Employee Referral Program
Job Description
Shamin Hotels is a distinguished hospitality company with a rich entrepreneurial legacy dating back to 1978, founded by P. C. Amin and B. N. Shah. Beginning with the acquisition of a bankrupt hotel in Lumberton, North Carolina, the company evolved as a family-driven enterprise committed to excellence and rich guest experiences. Taking their namesake from the combination of Shah and Amin, Shamin Hotels has since grown into the largest hotel owner and operator in Virginia with over 70 hotels across multiple states. Their footprint stretches beyond state lines, representing a thriving portfolio and a strong reputation in the hospitality industry.... Show More
Job Requirements
- High school diploma or GED certification preferred
- Basic reading, writing, and math skills
- Reliable transportation to and from work
- Customer service skills
- Prioritization and time management skills
- Strong attention to detail
- Able to obtain TIP certification within 3 months
- Must be at least the legal drinking age
- Willingness to work evenings, weekends, and holidays as needed.
Job Qualifications
- High school diploma or GED certification preferred
- Basic reading, writing, and math skills
- Customer service skills
- Prioritization and time management skills
- Strong attention to detail
- Reliable transportation
- Ability to communicate effectively
- Positive and friendly demeanor
- Ability to work in a fast-paced environment
- Willingness to obtain TIP certification within 3 months
- Previous bartending or hospitality experience is a plus but not required
- Ability to follow company policies and procedures
- Commitment to teamwork and guest satisfaction.
Job Duties
- Sets up a bar with supplies and product prior to opening to ensure a smooth flow of service
- Ensures the correct display of products to enhance sales and showcase selection
- Receives and prepares drink orders from guests and servers using standard pours and recipes
- Rings drink orders into register, collects money and makes correct change
- Provides immediate attention to all guests upon seating, listens and enhances guest relations
- Closes down bar, ensuring inventory is locked and secure, bar cleaned and sanitized
- Assists servers with serving food and beverages when necessary
- Wears a friendly demeanor to make guests feel welcomed and happy
- Informs guests of daily specials and chef's specialties
- Takes orders accurately and timely
- Places orders with kitchen and informs cooks about special instructions
- Serves beverages and meals according to procedures
- Performs quality checks for guest satisfaction
- Removes soiled plates and glassware
- Suggests and serves dessert, coffee, and after dinner drinks
- Verifies accuracy of prices, tips, and charges on checks
- Handles cash and credit card payments accordingly
- Clears and resets tables after guests leave
- Keeps table, dining room, and bus station areas clean
- Advises supervisor of complaints promptly
- Performs clean-up and closing duties
- Attends pre-shift line-ups
- Reviews and turns in Z report with correct cash and credit slips
- Performs any job or guest-related tasks as asked
- Maintains neat and clean uniform with well-groomed hair and personal hygiene
- Treats all guests to ensure complete satisfaction and strives to exceed guest expectations
- Gains TIP certification within three months
- Checks identification to ensure legal drinking age
- Uses judgment to handle underage or intoxicated guests politely and responsibly
- Observes guest behavior and offers taxis if necessary
- Supports all relevant company policies.
Job Criteria
Experience
No experience required
Job Location
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