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Banquet & Catering Food Server On Call Varied Shifts

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee recognition programs
Training and development opportunities
safe work environment

Job Description

The Nugget, a premier hospitality and entertainment venue, is renowned for its commitment to excellence and guest satisfaction. As a well-established business in the banquet and catering industry, the Nugget prides itself on delivering exceptional service during special events, banquets, and catering functions. This company provides a dynamic and engaging work environment where service excellence, teamwork, and professionalism are valued and rewarded. The Nugget operates in a fast-paced setting, offering guests an inviting atmosphere, impeccable service, and memorable experiences. The organization values employees who are service-minded, dedicated to guest satisfaction, and able to thrive in a collaborative environment.

The Banquet Server role at the Nugget is an essential part of the team responsible for ensuring high-quality service during banquet and special event functions. This position requires a service-oriented individual who demonstrates outstanding guest service skills and maintains positive, professional interactions with guests and team members alike. The role entails delivering food and carrying service trays efficiently while coordinating with bartenders and kitchen staff to fulfill guest orders accurately and timely. A Banquet Server at the Nugget also engages in setting up banquet facilities, including arranging chairs, tables, buffets, and place settings in accordance with event specifications. Attention to detail and the ability to remain composed during high-pressure situations are crucial, as is the capacity to handle guest complaints with diplomacy. Furthermore, the position demands physical stamina to remain on feet for extended periods and occasionally lift and carry items up to 50 pounds. The role supports teamwork through mentoring and training new servers and is instrumental in maintaining the safety and positive image of the Nugget. Employees in this position must be flexible to work varied schedules and uphold the highest standards of service to ensure guest satisfaction consistently. This employment opportunity is ideal for individuals with at least one year of serving experience in banquet or fine dining environments who are eager to contribute to a reputable organization and grow professionally in the hospitality field.

Job Requirements

  • Must be at least 21 years of age
  • High school diploma or equivalent
  • Minimum 1 year of serving experience in banquets, catering, or fine dining
  • Ability to communicate effectively in English both verbally and in writing
  • Alcohol Awareness Certification required
  • Ability to walk, stand, or sit for long periods
  • Ability to lift and move products up to 50 pounds
  • Capacity for fine finger manipulation
  • Willingness to work in environments with smoke, variable temperature, lighting, and noise
  • Flexibility to work indoors and outdoors during special events
  • Must be able to work varied schedules
  • Regular predictable attendance required

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year serving experience in banquets, catering, or fine dining
  • Ability to effectively communicate verbally and in writing in English
  • Demonstrated teamwork and positive interpersonal skills
  • Knowledge of food safety and hygiene best practices
  • Ability to handle guest complaints diplomatically
  • Strong attention to detail and organizational skills
  • Physical ability to stand for long periods and lift up to 50 pounds
  • Alcohol Awareness Certification

Job Duties

  • Provide exemplary guest service during banquets and special functions
  • Prepare sections and side stations including cleaning and setting tables properly
  • Coordinate drink orders with bartenders to ensure timely and accurate processing
  • Monitor tables closely and attend to guests needs
  • Clear empty plates and glasses and carry them to bus carts
  • Carry service tray to deliver and serve food and beverages to tables
  • Coordinate with kitchen staff to collect orders efficiently and meet guests dietary needs
  • Remain on feet in a fast-paced environment for long periods, lift, reach, bend, and carry up to 50 pounds occasionally
  • Complete all bussing attendant duties when required
  • Maintain positive attitude in high stress situations
  • Go the extra mile and follow through to ensure guest satisfaction
  • Work effectively with diverse populations in a supportive and positive manner
  • Diplomatically handle guest complaints
  • Train others on menu items and various aspects of the role
  • Prepare banquet facilities by setting up and breaking down chairs, tables, buffets, centerpieces
  • Set up chinaware, silverware, glassware, and place settings according to guests specifications and event
  • Work a varied schedule with flexibility
  • Recognize team members going above and beyond using the Nugget’s recognition system
  • Follow Nugget policies and local, state, and federal regulations
  • Perform work safely and maintain a safe environment
  • Report unsafe conditions and incidents immediately
  • Maintain a positive and professional image representing the Nugget
  • Ensure regular predictable attendance
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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