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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Professional development opportunities
safe work environment
Job Description
The Nugget is a renowned establishment in the hospitality industry, specializing in providing exceptional food and beverage services along with top-tier catering and banquet event management. Known for its dedication to outstanding guest experiences, the Nugget operates a vibrant Convention Catering department that manages a wide array of events, from corporate meetings and conferences to celebratory gatherings and large-scale banquets. They pride themselves on maintaining a high standard of service, ensuring every event runs smoothly and meets the expectations of their diverse clientele. The company culture promotes professionalism, safety, and a positive team environment, making it an attractive workplace for... Show More
Job Requirements
- Minimum 21 years of age
- High school diploma or equivalent
- Minimum 1 year experience in catering and/or event planning role preferred
- Minimum 1 year experience with Delphi software required
- Advanced skills with Microsoft Office products including Excel, Word, Outlook, and PowerPoint
- Ability to effectively communicate verbally and in written form in English
- Ability to walk, stand, or sit for extended periods of time
- Ability to lift and move products up to 50 lbs
- Ability to work in environments with smoke, variable temperature, lighting, and noise levels
- Regular predictable attendance
- Ability to perform fine finger manipulation
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year experience in catering and/or event planning role preferred
- Minimum 1 year experience with Delphi software required
- Advanced skills with Microsoft Office products including Excel, Word, Outlook, and PowerPoint
- Effective verbal and written communication skills in English
- Ability to work safely and maintain a safe environment
- Excellent organizational and multitasking abilities
- Strong interpersonal and coordination skills
Job Duties
- Follow and maintain the clear vision of outstanding guest service standards for the Nugget and the Convention Catering department
- Accurately perform administrative duties for the department including maintaining accuracy of the Convention Services Book ensuring departments are up to date with current information such as revisions, pop ups, cancellations via email, change logs and hard copies
- Coordinate requested needs between in-house guest, in-house department, sales department, and convention services/catering as assigned
- Maintain the catering sales process including correspondence, BEO preparation, follow-up calls, and menu updates
- Communicate effectively and professionally with clients and all staff members including Director of Convention Services & Banquets, Executive Chef, Banquet Manager, Convention Services Managers and Directors of Sales
- Possess thorough knowledge of property, space, capacities, concept/food style (menus)
- Assist with creating and maintaining Delphi accounts, bookings, and diagrams
- Assist managers with administrative duties such as correspondence including introduction, confirmation and thank you letters
- Proactively contact clients for information, guarantees and diagrams
- Assist with proper record keeping and inventory for Convention Services / Catering Department
- Assist with proper procedures for ordering rental and purchases as requested
- Assist with creating and maintaining files for managers in the department
- Ensure accurate and thorough BEOs are prepared and distributed
- Establish and maintain effective communication channels with all levels of the Nugget team and guests
- Recognize team members going above and beyond using the Nugget's recognition system
- Follow Nugget policies, procedures and all appropriate local, state and federal regulations
- Perform work safely maintaining a safe environment
- Report unsafe conditions, incidents to Security, Management and Safety Manager
- Maintain a positive and professional image representing Nugget
- Regular predictable attendance is required
- Address guest concerns and complaints promptly and professionally
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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