Banquet & Catering Coordinator Part Time Varied Shifts

The Nugget is a renowned establishment in the hospitality industry, specializing in providing exceptional food and beverage services along with top-tier catering and banquet event management. Known for its dedication to outstanding guest experiences, the Nugget operates a vibrant Convention Catering department that manages a wide array of events, from corporate meetings and conferences to celebratory gatherings and large-scale banquets. They pride themselves on maintaining a high standard of service, ensuring every event runs smoothly and meets the expectations of their diverse clientele. The company culture promotes professionalism, safety, and a positive team environment, making it an attractive workplace for individuals seeking a dynamic role in event coordination and guest services.

The role available at the Nugget is a crucial position that works directly with the Vice President of Food & Beverage, Senior Catering Manager, and Banquet Managers. This position focuses on creating outstanding guest experiences at assigned events by coordinating various operational and administrative duties. The role involves maintaining the Convention Services Book with precise updates on event changes, cancellations, and revisions, ensuring all departments remain informed and aligned. Additionally, the individual in this role will be responsible for managing the catering sales process, including correspondence, Banquet Event Order (BEO) preparation, and follow-up communications, demonstrating strong organizational and communication skills.

Coordination is key in this position, as the candidate will need to liaise effectively between in-house guests, internal departments, the sales team, and convention services, ensuring all event needs are seamlessly met. The job demands a thorough knowledge of the property, its event spaces, capacities, and catering menus to facilitate efficient service delivery. The ideal candidate will also assist with maintaining Delphi software accounts, bookings, and event diagrams, streamlining event management processes.

An essential part of the role is maintaining detailed record-keeping, ordering procedures, and assisting managers with administrative tasks such as client correspondence and recognition of team members who exceed performance expectations. Emphasis is placed on adherence to Nugget policies, local, state, and federal regulations, and maintaining a safe work environment for the team and guests. Flexibility, professionalism, and the ability to handle guest concerns promptly and courteously are vital components of success in this position.

This position requires a minimum age of 21 and a high school diploma or equivalent. Candidates must be proficient in English communication, both written and verbal, and possess at least one year of experience in catering or event planning and Delphi software usage. Advanced skills in Microsoft Office applications like Excel, Word, Outlook, and PowerPoint are also necessary. Physical demands include the ability to walk, stand, and sit for extended periods, lift up to 50 lbs, and work in varying environmental conditions, including smoke and noise, both indoors and outdoors.

Overall, this role is ideal for detail-oriented, hardworking individuals passionate about event coordination and delivering exceptional client experiences within a reputable and thriving hospitality company.