Baltimore Hilton Garden Inn - Bartender - Full-Time

Job Overview

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Work Schedule

Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling

Job Description

Our establishment is a vibrant and guest-focused bar located in a bustling area known for its exceptional customer service and quality beverage offerings. We pride ourselves on creating memorable experiences for our guests, making sure every visit is enjoyable and satisfying. The bar is staffed with dedicated professionals who bring both passion and expertise to their roles, ensuring a welcoming and efficient atmosphere. Our team is committed to maintaining high standards in service, hygiene, and product knowledge to meet and exceed guest expectations.

This bartender role is integral to our daily operations and guest satisfaction. The successful candidate will be responsible for efficiently maintaining bar supplies and preparing requisitions daily, ensuring that the bar runs smoothly without interruption. A thorough knowledge of various liquors, drink recipes, pricing, and the appropriate glassware and garnishes for each beverage is essential. The bartender must handle cash and transactions accurately, using systems like MICROS registers, correctly processing discounts, tips, and bank procedures, thereby guaranteeing the integrity of financial interactions.

In addition to technical skills, the role demands excellent interpersonal abilities. Anticipating guest needs, responding promptly, and maintaining positive relations are key to ensuring our guests enjoy their experience and return frequently. The bartender will be trained formally on liquor liability within the first 30 days of employment and will continue to receive updates every two years to remain compliant and knowledgeable in responsible beverage service.

We are looking for candidates who possess effective communication skills, both verbal and written, to interact smoothly with guests and team members. The work environment is fast-paced and can be high pressure, requiring a strong work ethic, self-initiative, and the ability to work varying schedules including nights, weekends, and holidays. Being a team player who values cooperation and strives to provide great experiences is crucial.

While the role primarily focuses on bar service, some physical requirements include the ability to work efficiently in a standard office or bar environment for extended hours. This involves prolonged periods of standing, occasional walking, and the manual dexterity to handle glassware and other bar tools safely. The bartender should also be capable of lifting 10 to 25 pounds when necessary and have good visual and auditory abilities to manage tasks and communicate effectively. Reasonable accommodations are provided to support individuals with disabilities to perform essential job functions.

This opportunity offers not only a dynamic and engaging work environment but also a chance to develop professionally in the hospitality industry. We value our employees as vital contributors and offer the training and support to help them succeed. If you are passionate about bartending, customer service, and working in a lively team setting, this role provides a rewarding career path with room for growth and advancement.

Job Requirements

  • Ability to work in a standard office or bar environment
  • Prolonged periods of standing and occasional walking
  • Frequent fine motor skills using hands for keyboarding typing and operating equipment
  • Ability to communicate effectively verbally and in writing
  • Occasionally required to stand walk bend reach or carry items
  • Ability to lift and/or move 10-25 pounds as needed
  • Visual ability to read from screens and printed material
  • Ability to hear and participate in conversations and meetings
  • Reasonable accommodations may be made for individuals with disabilities to perform essential functions

Job Qualifications

  • Effective communication skills both verbal and written
  • High work ethic and self-initiative
  • Able to work in high pressure and fast paced situations
  • Flexible to work varying schedules including nights weekends and holidays
  • Team player who enjoys providing great guest experiences

Job Duties

  • Efficiently maintain bar supplies including preparation of daily requisition as necessary
  • Must be completely familiar with all the different kinds of liquor recipes and prices of drinks proper glassware used for each recipe as well as garnishes needed
  • Know drink recipes prices and type of beverages available
  • Be familiar with accurate cash handling procedures including proper discounting MICROS system or registers bank procedures and tip policies
  • Anticipate guest needs respond promptly and acknowledge all guests maintaining positive guest relations at all times
  • Resolve guest complaints ensuring guest satisfaction in each interaction
  • Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter

Job Criteria

Experience

No experience required


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