Balfour Miami Beach a Registry Collection Hotel - Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance

Job Description

The Balfour Hotel is a distinguished boutique establishment located in Miami Beach's South of Fifth neighborhood. This area is renowned for its restored Art Deco architecture, tree-lined streets, and vibrant community spirit. The hotel elegantly combines the charm of 1940s design with modern amenities, providing guests with a refined and relaxing experience just steps from the beach. Guests can enjoy a rooftop pool and Mediterranean-inspired dining at Laurel, where the culinary offerings, including mezze and espresso from SoFi Coffee, celebrate local culture and craftsmanship. The Balfour provides a warm and stylish atmosphere that values thoughtful, hospitality-driven service. The hotel environment encourages team members to support a calm, sophisticated guest experience in one of Miami's most charming and dynamic neighborhoods.

As a Server at The Balfour Hotel, you play a vital role as the dining room's Most Valuable Player. This position requires you to create memorable dining moments by skillfully managing multiple tables with efficiency and grace. Your responsibilities include engaging guests with a friendly and professional demeanor, confidently guiding them through the menu, and handling orders with accuracy and speed. A deep understanding of the menu, ingredients, and dietary needs is essential to help guests make informed choices and enjoy their meals. Moreover, you are tasked with delivering food and drinks flawlessly, maintaining cleanliness, and ensuring safety standards throughout your shift. This role demands strong stamina, as you will be on your feet, lifting and moving with energy and endurance. You will also manage payments securely and adhere to all company protocols. The ideal candidate will have a high school diploma or equivalent and preferably prior experience in hospitality or food and beverage service. Certifications such as Alcohol Awareness and Food Handler's Card are required to comply with state regulations. In return, The Balfour Hotel offers a competitive benefits package for full-time employees, including daily pay options, medical, dental, and vision coverage, disability income, life insurance, paid time off, employee assistance, and a 401k retirement plan. This is an excellent opportunity for individuals who enjoy working in a stylish, community-rooted setting dedicated to exceptional guest service and innovative culinary experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality or food and beverage experience preferred
  • Strong communication and interpersonal skills
  • Ability to maintain composure and efficiency in a fast-paced environment
  • Must obtain and maintain certifications such as Alcohol Awareness and Food Handler's Card
  • Physical stamina to stay on feet and handle lifting and moving during shifts

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or food and beverage service is a plus
  • Strong interpersonal and communication skills to engage professionally with guests and coworkers
  • Ability to guide guests confidently through the menu offerings
  • Certification in Alcohol Awareness and Food Handler’s Card required as per state regulations

Job Duties

  • Create warm, memorable dining experiences by greeting guests and taking accurate orders
  • Know the menu thoroughly including ingredients, dietary needs, daily specials, and alcohol service guidelines
  • Deliver food and drinks quickly and accurately to ensure guest satisfaction
  • Manage multiple tables efficiently, maintain cleanliness and composure during busy periods
  • Process payments accurately and securely following all company protocols
  • Maintain cleanliness and safety in the service area adhering to hygiene regulations
  • Stay energized, lifting and moving with strength and endurance throughout shifts

Job Criteria

Experience

Mid Level (3-7 years)


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