
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
Career development opportunities
Job Description
Kroger is proud to be America’s largest grocer, with a rich history stretching back over a century from a small grocery store in Cincinnati to a leading national retailer with nearly 2,800 stores across 35 states under 28 different names. At Kroger, food and people are at the heart of our mission to Feed the Human Spirit. We are committed to creating extraordinary experiences for our customers, our communities, and our employees by fostering a culture rooted in respect, honesty, integrity, diversity, inclusion, and safety. Our teams bring passion and dedication to ensuring that every shopping experience is positive and fulfilling, bridging tradition and innovation through food and service excellence. We believe people matter and are dedicated to supporting our employees’ growth by providing the tools, training, and benefits needed to build a meaningful and successful career with us.
This role is a pivotal position within our store team as a backup to the department manager, taking full accountability for managing the department during the manager's absence. This includes mastering our Standard Operating Procedures (SOPs) across merchandising, order guide management, scheduling, contributing to profit, developing people, and delivering exceptional customer service. The role demands a strong commitment to upholding Kroger’s core values and fostering a team environment that promotes cooperation and respect. Successful candidates will demonstrate effective leadership, solid judgment, and an ability to think analytically to support efficient department operations. You will play a key role in ensuring that merchandising standards are met, price changes are timely, perishable products are properly handled, and food safety guidelines are strictly enforced.
Kroger offers a supportive work environment where associates can thrive, whether seeking part-time shifts or looking to build a new career path. As part of our family, employees benefit from access to comprehensive healthcare, flexible scheduling, robust employee assistance programs, and significant educational opportunities. Our commitment to associate well-being extends beyond the workplace, empowering our people to succeed both professionally and personally. This is an ideal role for motivated, people-oriented individuals passionate about retail and food service who want to contribute to the success of an industry-leading brand focused on feeding communities across the nation.
This role is a pivotal position within our store team as a backup to the department manager, taking full accountability for managing the department during the manager's absence. This includes mastering our Standard Operating Procedures (SOPs) across merchandising, order guide management, scheduling, contributing to profit, developing people, and delivering exceptional customer service. The role demands a strong commitment to upholding Kroger’s core values and fostering a team environment that promotes cooperation and respect. Successful candidates will demonstrate effective leadership, solid judgment, and an ability to think analytically to support efficient department operations. You will play a key role in ensuring that merchandising standards are met, price changes are timely, perishable products are properly handled, and food safety guidelines are strictly enforced.
Kroger offers a supportive work environment where associates can thrive, whether seeking part-time shifts or looking to build a new career path. As part of our family, employees benefit from access to comprehensive healthcare, flexible scheduling, robust employee assistance programs, and significant educational opportunities. Our commitment to associate well-being extends beyond the workplace, empowering our people to succeed both professionally and personally. This is an ideal role for motivated, people-oriented individuals passionate about retail and food service who want to contribute to the success of an industry-leading brand focused on feeding communities across the nation.
Job Requirements
- High school diploma or general education degree
- 1+ years' retail experience or an equivalent combination of education and experience
- Effective interpersonal and customer service skills
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Strong math skills (e.g., calculate discounts, proportions, percentages)
- Basic algebra and geometry skills (e.g., calculate circumferences, volume)
- Ability to read/interpret documents (e.g., training manuals)
- Good oral and written communication skills
Job Qualifications
- High school diploma or general education degree
- 1+ years retail experience or an equivalent combination of education and experience
- Effective interpersonal and customer service skills
- Friendly, approachable and outgoing demeanor
- Sound judgement/decision making skills
- Strong math skills (e.g., calculate discounts, proportions, percentages)
- Basic algebra and geometry skills (e.g., calculate circumferences, volume)
- Ability to read/interpret documents (e.g., training manuals)
- Good oral and written communication skills
- Ability to speak effectively to groups of customers/employees
- Encourage teamwork through cooperative interactions with co-workers
Job Duties
- Welcome, serve and assist customers to provide excellent customer service
- Ensure proper staffing to address service levels and efficient utilization of labor
- Operate equipment (e.g., knives, box cutter and pricing gun) according to company guidelines
- Effectively communicate with customers and respond to questions and requests in a timely manner
- Ensure opening/closing procedures are followed according to the standard operating procedures (SOPs)
- Assure storage and code dating SOPs are adhered to for all products
- Ensure all price changes and in-store transfers occur in a timely fashion in the department manager's absence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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