
Job Overview
Compensation
Hourly
Range $10.75 - $14.00
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is America's largest grocery retailer, originating from a small grocery store in Cincinnati over a century ago and now operating nearly 2,800 stores across 35 states under 28 different names. Kroger is renowned for its commitment to innovation, customer satisfaction, and community engagement, all while embracing the diverse cultures and needs of the shoppers and associates it serves. With a company mission focused on Feeding the Human Spirit, Kroger unites passionate food lovers and dedicated employees to create outstanding experiences both inside its stores and within local communities. The company places a strong emphasis on core values such as respect, honesty, integrity, diversity, inclusion, and safety, shaping a workplace environment where every associate can thrive. Kroger offers both part-time and full-time employment opportunities, with flexible scheduling options that cater to the varying lifestyles of its workforce. The compensation and benefits package includes competitive pay, comprehensive health plans, and numerous programs designed to support associate well-being and career growth.
The role in question focuses on delivering an outstanding customer experience within the bakery department. This position involves exceptional service skills, ensuring a safe and clean workspace, and supporting department managers in achieving sales and profit targets. The associate will be responsible for maintaining quality assurance standards, preparing bakery items accurately per customer requests, and engaging customers by sharing product knowledge and recommending bakery goods that meet their needs. The candidate will also actively participate in inventory management, food safety compliance, and equipment maintenance to uphold Kroger’s high standards. This role offers an exciting opportunity to develop baking and retail skills, contribute to a supportive team environment, and grow with one of the nation’s leading grocery companies. Kroger supports career development through extensive training programs and offers tuition reimbursement up to $21,000 over the course of an associate’s career. This role is suitable for individuals passionate about food, customer service, and continuous learning, welcoming applicants looking for either a part-time job or a pathway to a rewarding career in the grocery retail industry.
The role in question focuses on delivering an outstanding customer experience within the bakery department. This position involves exceptional service skills, ensuring a safe and clean workspace, and supporting department managers in achieving sales and profit targets. The associate will be responsible for maintaining quality assurance standards, preparing bakery items accurately per customer requests, and engaging customers by sharing product knowledge and recommending bakery goods that meet their needs. The candidate will also actively participate in inventory management, food safety compliance, and equipment maintenance to uphold Kroger’s high standards. This role offers an exciting opportunity to develop baking and retail skills, contribute to a supportive team environment, and grow with one of the nation’s leading grocery companies. Kroger supports career development through extensive training programs and offers tuition reimbursement up to $21,000 over the course of an associate’s career. This role is suitable for individuals passionate about food, customer service, and continuous learning, welcoming applicants looking for either a part-time job or a pathway to a rewarding career in the grocery retail industry.
Job Requirements
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Current food handlers permit once employed
- Bakery/Cake Decorating experience
- Retail experience
Job Qualifications
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Current food handlers permit once employed
- Bakery/Cake Decorating experience
- Retail experience
Job Duties
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Prepare bakery items per customer requests using proper bakery equipment
- Offer product samples to help customers discover new items or products they inquire about
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend bakery items to customers to ensure they get the products they want and need
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Prepare foods according to the food temperature logs and follow cooking instructions
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
- Adequately prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness. Review sell by dates and take appropriate action
- Properly use kitchen equipment, stove, computerized scale, and freezer
- Keeps cases full and fresh based on Bakery Standards
- Partakes in ideas and development of sales in the cake and pastry area
- Answers customer or associate questions on the telephone or in person and provides information and assistance for any and all cake decorating orders
- Communicates with Bakery Manager on any needs for cake area
- Responsible for keeping track of inventory pertaining to cake or pastry including product needs to produce or fill, supplies, kits, rings and any items needed for special orders
- Checks to make sure the cake kit book is updated and kit is in stock
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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