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BAKERY/LEAD CAKE DECORATOR

Job Overview

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Compensation

Hourly
Exact $18.10
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Safe working environment

Job Description

Our company is a well-established grocery retailer committed to providing high-quality products and exceptional customer service in a welcoming environment. We believe in fostering a culture of respect, honesty, integrity, diversity, inclusion, and safety throughout our store. Our bakery department is a vital part of our business, offering a wide range of freshly prepared and delicious bakery items, including cakes, pastries, and other baked goods. We are proud to serve our community by ensuring that our customers receive the freshest products available and enjoy a memorable shopping experience.

We are currently seeking a dedicated Bakery Associate to join our team on a part-time basis, responsible for assisting the department manager in achieving sales and profit goals while maintaining the highest quality standards. This role is essential to delivering an outstanding customer experience through exceptional service, helping to create a safe and clean environment that encourages repeat business. The Bakery Associate will engage directly with customers to provide product knowledge, offer samples, prepare bakery items according to specific requests, and ensure proper display and inventory management.

In this role, the Bakery Associate will be expected to demonstrate thorough knowledge of products sold within the bakery department and answer any customer inquiries with enthusiasm and expertise. They will prepare bakery items using proper equipment, maintain food safety compliance, accurately measure and mix ingredients, and expertly package and label merchandise. The Bakery Associate will also monitor product quality by checking sell-by dates and freshness, uphold bakery standards related to case presentation, and contribute ideas to boost sales in the cake and pastry section.

Responsibility for handling cake decorating orders, maintaining inventory related to cake supplies, and communicating with the bakery manager about operational needs will also be key aspects of this position. The associate must adhere to safety programs and procedures, maintain temperature logs for food safety, conduct preventive equipment maintenance checks, and report any incidents or irregularities to store management promptly.

This role suits someone with excellent communication skills, the ability to handle stressful situations calmly, knowledge of basic math, and a current food handler's permit upon employment. Prior experience in bakery or cake decorating and retail knowledge is desirable but not mandatory. The ideal candidate will be customer-focused, detail-oriented, and ready to contribute positively to our team while ensuring compliance with all food safety regulations and company policies. This is an excellent opportunity for individuals passionate about bakery products and dedicated to providing an exceptional shopping experience to our valued customers.

Job Requirements

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Current food handlers permit once employed

Job Qualifications

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Current food handlers permit once employed
  • Bakery/cake decorating experience
  • Retail experience

Job Duties

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Prepare bakery items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new items or products they inquire about
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Prepare foods according to the food temperature logs and follow cooking instructions
  • Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness. Review sell by dates and take appropriate action
  • Properly use kitchen equipment, stove, computerized scale, and freezer
  • Keeps cases full and fresh based on Bakery Standards
  • Partakes in ideas and development of sales in the cake and pastry area
  • Answers customer or associate questions on the telephone or in person and provides information and assistance for any and all cake decorating orders
  • Communicates with Bakery Manager on any needs for cake area
  • Responsible for keeping track of inventory pertaining to cake or pastry including product needs to produce or fill, supplies, kits, rings and any items needed for special orders
  • Checks to make sure the cake kit book is updated and kit is in stock
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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