Job Overview

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Compensation

Hourly
Range $19.40 - $25.11
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling

Job Description

We are a reputable retail establishment specializing in bakery products, committed to providing an exceptional shopping experience to our customers. Our company prides itself on creating a welcoming atmosphere where quality, customer service, and safety are top priorities. We believe in fostering a culture that upholds core values including respect, honesty, integrity, diversity, inclusion, and the safety of our employees and customers. As a key player in the retail food industry, our bakery department is dedicated to offering fresh, delicious baked goods that meet the varied needs of our clientele. We continuously strive to maintain a safe and clean environment that encourages customers to return frequently and enjoy our products and services.

The role we are hiring for is essential in creating an outstanding customer experience through exceptional bakery service. As a Bakery Associate, you will assist the department manager in achieving sales and profit goals by delivering top-notch product knowledge and customer interactions. Your duties will include preparing baked goods, maintaining bakery equipment, and ensuring compliance with food safety regulations. Being a customer-focused role, you will embrace the Customer 1st strategy, encouraging fellow associates to consistently deliver excellent service. Additionally, this role requires you to be proactive in maintaining department standards related to quality assurance and hygiene.

This position is ideal for individuals who possess bakery and retail experience and are comfortable working in a multi-language environment. Effective communication skills and the ability to handle stressful situations with professionalism are highly valued. The company supports diversity and inclusion, ensuring every associate feels respected and trusted. You will become familiar with the store layout, stocking procedures, and seasonal promotions to better assist customers. Your responsibilities will extend to operating bakery equipment such as refrigerators, freezers, slicers, and ovens according to the company standards. Monitoring product freshness, measuring and mixing ingredients, and proper packaging and labeling are integral parts of the role.

Beyond customer interaction, you will play an important role in safety compliance by adhering to food safety regulations, maintaining temperature logs, reporting equipment malfunctions, and observing safety standards to identify and notify management of any risks or concerns. Your positive attitude and team spirit will help contribute to a productive and respectful work environment.

This position offers an opportunity to grow your expertise in the bakery retail sector while working with a diverse and inclusive team dedicated to excellence in customer service and food safety. It's a rewarding position for those passionate about bakery products and who take pride in ensuring a clean, safe, and customer-focused environment. Join us if you seek a meaningful role where your contributions significantly impact customer satisfaction and store success.

Job Requirements

  • High school diploma or equivalent
  • bakery experience
  • retail experience
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • current food handlers permit or willingness to obtain once employed

Job Qualifications

  • Bakery experience
  • retail experience
  • second language (speaking, reading and/or writing)
  • effective communication skills
  • knowledge of basic math
  • current food handlers permit once employed

Job Duties

  • Promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • prepare bakery items per customer requests using proper bakery equipment
  • offer product samples to help customers discover new items or products they inquire about
  • inform customers of bakery specials
  • provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • recommend bakery items to customers to ensure they get the products they want and need
  • use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • prepare foods according to the food temperature logs and follow cooking instructions
  • measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
  • adequately prepare, package, label and inventory ingredients in merchandise
  • check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc
  • label, stock and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • display a positive attitude
  • understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • adhere to all food safety regulations and guidelines
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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