
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, has proudly served communities for decades, primarily through its extensive network of over 140 stores spanning Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Since its merger with The Kroger Company in 1998, Smith's has become an integral part of one of the nation’s largest and most respected grocery retail companies. The Kroger Company is known for fostering inclusive workplaces and prioritizing the well-being of its employees, customers, and communities. Smith's Food and Drug follows the same core values, including respect, honesty, integrity, diversity, inclusion, and safety, making it a preferred employer and community partner. The company’s vision centers around feeding the human spirit by delivering fresh, quality foods and excellent customer service, creating meaningful experiences for customers and associates alike. These values form the foundation of its culture, emphasizing growth, development, and innovation in the grocery retail space.
The Bakery Department Manager role at Smith’s Food and Drug is a dynamic position designed to lead and oversee all bakery operations within a store. This role embodies the company’s Customer 1st strategy by delivering exceptional service that creates outstanding customer experiences and fosters loyalty. The manager will be responsible for creating and maintaining a safe, clean, and welcoming environment in the bakery department, ensuring customers consistently receive fresh, appealing, and high-quality bakery products. The role requires vigilance in monitoring and controlling quality assurance standards and achieving sales and profit goals for the bakery department.
As a key leader, the Bakery Department Manager directs, supports, and supervises all functions, duties, and activities related to bakery operations. This encompasses managing associates, including training, development, scheduling, and performance management, all while promoting teamwork and driving departmental success. The manager is entrusted with championing the company’s core values and serving as a role model for ethical conduct and professional behavior.
This full-time leadership role provides an opportunity to influence and shape the customer experience creatively and operationally within the bakery department. Smith's offers a comprehensive benefits package supporting associate well-being, including medical, dental, vision, flexible scheduling, paid time off, counseling, and financial tools among other benefits. The company also emphasizes career development, offering up to $21,000 tuition reimbursement and extensive training programs to nurture employee growth and advancement. If you are passionate about food, committed to stellar customer service, and eager to lead in a collaborative and values-driven environment, this Bakery Department Manager position offers a compelling career path within a well-established company dedicated to both its customers and employees.
The Bakery Department Manager role at Smith’s Food and Drug is a dynamic position designed to lead and oversee all bakery operations within a store. This role embodies the company’s Customer 1st strategy by delivering exceptional service that creates outstanding customer experiences and fosters loyalty. The manager will be responsible for creating and maintaining a safe, clean, and welcoming environment in the bakery department, ensuring customers consistently receive fresh, appealing, and high-quality bakery products. The role requires vigilance in monitoring and controlling quality assurance standards and achieving sales and profit goals for the bakery department.
As a key leader, the Bakery Department Manager directs, supports, and supervises all functions, duties, and activities related to bakery operations. This encompasses managing associates, including training, development, scheduling, and performance management, all while promoting teamwork and driving departmental success. The manager is entrusted with championing the company’s core values and serving as a role model for ethical conduct and professional behavior.
This full-time leadership role provides an opportunity to influence and shape the customer experience creatively and operationally within the bakery department. Smith's offers a comprehensive benefits package supporting associate well-being, including medical, dental, vision, flexible scheduling, paid time off, counseling, and financial tools among other benefits. The company also emphasizes career development, offering up to $21,000 tuition reimbursement and extensive training programs to nurture employee growth and advancement. If you are passionate about food, committed to stellar customer service, and eager to lead in a collaborative and values-driven environment, this Bakery Department Manager position offers a compelling career path within a well-established company dedicated to both its customers and employees.
Job Requirements
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Current food handlers permit once employed
Job Qualifications
- High school education or equivalent
- Management experience
- Bakery experience
Job Duties
- Promote trust and respect among associates while communicating company, department, and job specific information
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Develop adequate scheduling to manage customer volume throughout hours of operation
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Adhere to all local, state and federal laws, and company guidelines
- Create an environment that enables customers to feel welcome, important and appreciated
- Inform customers of bakery specials and recommend bakery items to them to ensure they get the products they want and need
- Gain and maintain knowledge of products sold within the department
- Prepare bakery items per customer requests using proper bakery equipment and offer product samples to help customers discover new items or products they inquire about
- Provide customers with fresh products the correct portion size to prevent shrink
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Partner with store management to develop and implement a department business plan to achieve desired results
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Stay current with present, future, seasonal and special ads and inform associates of the same
- Monitor and control expenses for the department
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Schedule routine price changes by updating shelf tags and promotional signs
- Plan, organize and supervise the inventory process
- Adhere to all food safety regulations and guidelines: prepare foods according to cooking instructions
- ensure proper temperatures of food, cases and coolers are maintained and recorded
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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