Smith's Food and Drug logo

Bakery/Deli Clerk

Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Range $12.50 - $16.50
clock

Work Schedule

Rotating Shifts
Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment

Job Description

This position is within a reputable grocery store that focuses on delivering outstanding customer experiences through exceptional service and maintaining a clean and safe environment where customers feel welcomed and valued. The company strongly emphasizes a customer-first strategy alongside its core values of respect, honesty, integrity, diversity, inclusion, and safety. As a Grocery Clerk specializing in the bakery and deli departments, you play a critical role in ensuring customer satisfaction by preparing bakery and deli items to meet specific customer requests using appropriate equipment and adhering to quality and safety standards. This position involves interaction with customers by offering product samples and providing information on specials and fresh product selections to encourage repeat business and brand loyalty.

The role also supports the department manager in achieving sales and profit goals while consistently monitoring and maintaining quality assurance standards. You will be responsible for preparing foods according to approved recipes and food temperature guidelines, using various bakery and kitchen equipment such as ovens, slicers, freezers, and refrigerators. Attention to detail is crucial as the position requires portion control, product labeling, stock inventory management, and ensuring all items meet freshness and safety standards by reviewing sell-by dates and maintaining accurate temperature logs.

This grocery clerk role demands excellent communication skills, customer service expertise, and basic math knowledge to handle pricing and measurements effectively. Candidates should be prepared to obtain and maintain a food handler’s permit as part of their employment. Previous experience in customer service, retail, or bakery and deli environments is highly beneficial although not mandatory. The role requires adaptability to work cooperatively in fast-paced and sometimes stressful settings, managing conflict calmly and respectfully.

The company values associates who uphold and promote its core values and foster an inclusive and respectful workplace culture. This role is essential in creating an environment where customers consistently feel important and appreciated, which in turn supports the store’s overall success. Health and safety compliance is paramount, including adherence to food safety regulations and reporting any safety hazards or equipment issues promptly. The ability to interact compassionately and effectively with a diverse range of customers, including minors, individuals with special needs, and older adults, is a vital aspect of this position.

In summary, the Grocery Clerk (Bakery/Deli) position offers a fulfilling opportunity to contribute to a customer-centric grocery environment through hands-on food preparation, excellent service, and teamwork. This role is ideal for individuals who enjoy engaging with customers, take pride in product knowledge and quality, and champion safety and integrity in all work activities.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handlers permit once employed
  • Ability to perform essential duties with or without accommodation
  • Ability to follow directions and seek assistance
  • Ability to interact with diverse customer groups
  • Ability to work in fast-paced and stressful environment
  • Commitment to company core values and safety standards

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handlers permit once employed
  • Previous customer service experience preferred
  • Bakery or deli experience helpful
  • Retail experience helpful
  • Ability to interact with diverse customers including minors and individuals with special needs
  • Ability to follow directions and seek assistance when necessary
  • Ability to work cooperatively in a fast-paced environment
  • Ability to manage conflict reasonably and respectfully

Job Duties

  • Prepare bakery and deli items per customer requests using proper equipment
  • Offer product samples to customers to promote new items
  • Inform customers of bakery and deli specials
  • Provide fresh products in correct portion sizes to prevent shrink
  • Recommend deli or bakery items to meet customer needs
  • Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines
  • Label, stock, and inventory department merchandise
  • Ensure food temperature logs are followed and foods prepared according to cooking instructions
  • Check product quality and freshness, reviewing sell-by dates and taking appropriate action
  • Maintain awareness of inventory and report discrepancies
  • Maintain proper temperatures in cases and coolers
  • Adhere to food safety regulations
  • Report product ordering and shipping discrepancies
  • Create an environment that welcomes and appreciates customers by answering product questions
  • Practice preventive maintenance on equipment and report repair needs
  • Reinforce and comply with safety procedures
  • Manage conflict cooperatively and nonconfrontationally
  • Provide support to minors, individuals with special needs, and older adults
  • Notify management of accidents and unsafe conditions

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef