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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.75 - $16.75
Work Schedule
Flexible
Benefits
Comprehensive medical coverage
dental coverage
vision coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
discounts on purchases
Tuition Reimbursement
Training and Career Development
Job Description
Kroger is a leading grocery retailer in the United States, originating from a single store in Cincinnati over a century ago. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different banners, making it the largest grocer in the nation. Dedicated to feeding the human spirit, Kroger brings together diverse teams who share a passion for food and exceptional customer service. The company prides itself on delivering amazing experiences for customers and communities with a core focus on food, respect, honesty, integrity, diversity, inclusion, and safety. Kroger fosters a workplace culture where people matter, supporting employees to grow... Show More
Job Requirements
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
- Ability to perform essential functions with or without reasonable accommodation
Job Qualifications
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
- Bakery or deli experience is helpful
- Retail experience is helpful
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict reasonably
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance
- Ability to provide support to a diverse customer base
Job Duties
- Prepare bakery and deli items per customer requests using proper equipment
- Offer product samples to customers to help them discover new items
- Inform customers of bakery and deli specials
- Provide fresh products with correct portion sizes to prevent shrink
- Recommend deli or bakery items to customers
- Use bakery equipment according to company guidelines
- Prepare foods following food temperature logs and cooking instructions
- Measure, prepare, and mix ingredients using kitchen utensils and equipment
- Package, label, and inventory ingredients and merchandise
- Check product quality for freshness and review sell-by dates
- Use kitchen equipment such as stoves, scales, fryers, and steamers properly
- Label, stock, and inventory department merchandise
- Report ordering and shipping discrepancies to department manager
- Locate products in the store upon customer requests
- Stay informed about current, future, seasonal, and special ads
- Maintain knowledge of products for responding to questions and making suggestions
- Monitor inventory and stocking conditions and note discrepancies
- Ensure proper temperatures in cases and coolers with maintained logs
- Promote trust and respect among associates
- Create a welcoming environment by answering customer questions
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and report unsafe conditions
- Perform preventive maintenance inspections and report repair needs
- Notify management of customer or employee accidents
- Work cooperatively in a fast-paced, sometimes stressful environment
- Manage conflict reasonably and non-confrontationally
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve customer and business issues
- Provide support to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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