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Bakery/Deli Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.40 - $25.11
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement plan employee discounts
Training opportunities

Job Description

This position is offered by a leading retail grocery company committed to delivering exceptional customer service and high-quality products in their bakery and deli departments. The company prides itself on fostering a welcoming and safe shopping environment that encourages customers not just to shop but to enjoy their experience and return regularly. With a strong commitment to core values such as respect, honesty, integrity, diversity, inclusion, and safety, the company cultivates a workplace culture that supports both customers and employees alike. As a grocery clerk specializing in bakery and deli products, you will play a vital role in enhancing the customer experience by employing the Customer 1st strategy, which emphasizes putting customers' needs and satisfaction at the forefront of every interaction.

In this role, you will assist the department manager in achieving sales and profit goals by maintaining quality assurance standards and ensuring that all products are prepared and presented to customers in a fresh and appealing manner. Your responsibilities will include preparing bakery and deli items according to precise customer requests and company guidelines, utilizing proper bakery equipment, and consistently offering product samples to help customers discover new items. You will also be expected to inform customers about current specials and promotions within the bakery and deli departments, providing expert recommendations to ensure customer satisfaction. Meticulous attention to detail is required when measuring portions to minimize waste and shrink, as well as adhering to food safety regulations and temperature control standards.

Additionally, you will engage in inventory management activities such as labeling, stocking, and tracking merchandise to maintain adequate product availability while preventing discrepancies and ensuring product freshness. Knowledge of the store layout is also essential so that you can efficiently locate items for customers who inquire about products beyond your department. This position calls for a proactive and respectful team player who fosters a positive work environment by promoting trust and collaboration among associates. Employees in this position must demonstrate strong adherence to safety protocols, making the store a safe place for customers and coworkers by inspecting equipment regularly and reporting issues promptly.

This is an essential job function within the grocery retail sector, offering an opportunity to work in a dynamic and customer-focused environment. Whether you bring prior experience in bakery and deli departments or a passion to learn and grow within the grocery industry, this role provides meaningful engagement with both products and customers while contributing to the overall success of the company. The commitment to upholding high standards, promoting inclusivity, and ensuring a clean and safe environment creates a fulfilling workplace where employees can thrive. Join this company and become part of a team dedicated to ensuring customers enjoy a fantastic shopping experience every time they visit.

Job Requirements

  • High school diploma or equivalent
  • ability to prepare bakery and deli items per customer requests using proper equipment
  • ability to operate refrigerators, freezers, slicers, ovens, stoves, fryers, steamers, robot coupe, and computerized scales
  • ability to measure, prepare, and mix ingredients according to recipes
  • knowledge of food safety regulations and adherence to temperature logs
  • ability to provide excellent customer service and promote sales
  • ability to maintain inventory, perform labeling, stocking, and reporting
  • ability to locate products within the store
  • ability to follow safety procedures and report unsafe conditions
  • physical ability to stand for extended periods and perform preventive maintenance tasks

Job Qualifications

  • High school diploma or equivalent
  • prior experience in bakery or deli departments preferred
  • customer service experience
  • basic knowledge of food safety regulations
  • ability to operate bakery and deli equipment
  • strong communication skills
  • attention to detail
  • ability to work in a fast-paced environment
  • teamwork and collaboration skills
  • knowledge of inventory and stock management

Job Duties

  • Prepare bakery and deli items per customer requests using proper bakery equipment
  • offer product samples to help customers discover new items or products
  • inform customers of bakery and deli specials
  • provide customers with fresh products that match their ordered portion size to prevent shrink
  • recommend deli or bakery items to customers to meet their needs
  • use all bakery equipment including refrigerators, freezers, slicers, and ovens according to guidelines
  • prepare foods according to food temperature logs and cooking instructions
  • measure, prepare, and mix ingredients using various kitchen utensils and equipment
  • package, label, and inventory ingredients and merchandise effectively
  • check product quality to ensure freshness and review sell-by dates
  • properly use kitchen equipment such as stove, fryer, steamer, robot coupe, and computerized scale
  • label, stock, and inventory department merchandise
  • report product ordering and shipping discrepancies to the department manager
  • know the store layout to locate products when requested
  • stay current with present, future, seasonal, and special advertisements
  • maintain thorough knowledge of products to answer questions and make suggestions
  • monitor inventory and stocking conditions and report discrepancies
  • maintain proper temperatures in cases and coolers and keep temperature logs
  • promote trust and respect among associates
  • create a welcoming environment by answering customer questions about products
  • adhere to all food safety regulations and guidelines
  • comply with safety procedures and report unsafe conditions
  • conduct preventive maintenance by inspecting equipment and reporting needed repairs

Job Criteria

Experience

Entry Level (1-2 years)


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