Job Overview

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee discount
Tuition Reimbursement
Employee assistance program

Job Description

Kroger is a prominent American retail company known for its extensive network of supermarkets and grocery stores across the United States. As one of the largest supermarket chains in the country, Kroger is committed to providing customers with fresh, high-quality products and exceptional service. The company prides itself on its core values of respect, honesty, integrity, diversity, inclusion, and safety, which drive its day-to-day operations and foster a welcoming and inclusive environment for both customers and associates alike. Kroger offers comprehensive benefits to its employees, emphasizing healthcare, emotional well-being, financial support, and educational opportunities.

The role of a Bakery Clerk at Kroger is vital in creating an outstanding customer experience through exceptional service, maintaining a safe and clean environment, and supporting the bakery department's sales and profit goals. As a Bakery team member, you will engage with customers by offering product samples, informing them about specials, and recommending bakery items to meet their needs. You will also be responsible for preparing bakery items using proper equipment and recipes, ensuring product freshness, portion control, and adherence to quality assurance standards. The role requires a combination of customer service skills, knowledge of food production, and effective communication within a fast-paced environment. Kroger encourages its Bakery Clerks to embody the company’s values and contribute to a positive team atmosphere while prioritizing safety and food handling guidelines. This position offers a rewarding opportunity to work in a supportive, growth-oriented environment where learning and career development are encouraged through generous tuition reimbursement and extensive training programs.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous retail or food service experience beneficial
  • Ability to stand for extended periods and perform physical tasks associated with bakery operations
  • Compliance with food safety and sanitation standards
  • Willingness to work flexible hours including weekends and holidays
  • Ability to follow directions and work independently and as part of a team
  • Ability to obtain and maintain a valid food handlers permit as required

Job Qualifications

  • Outstanding customer service skills
  • Desire to understand food production and basic cooking techniques
  • Effective communication skills and willingness to work as part of a team
  • Strong work ethic with ability to work in a fast-paced environment with urgency
  • Good basic math skills
  • Ability to obtain current food handlers permit once employed

Job Duties

  • Prepare items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new items or products
  • Inform customers of bakery specials
  • Provide customers with fresh products and correct portion sizes to prevent shrink
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Use bakery equipment such as refrigerators, freezers, and ovens according to company guidelines
  • Prepare foods according to food temperature logs and follow cooking/baking instructions
  • Measure, prepare and mix ingredients according to recipe using various kitchen utensils and equipment
  • Prepare, package, label and inventory ingredients and merchandise adequately
  • Check product quality to ensure freshness and review 'sell by' dates taking appropriate action
  • Properly use kitchen equipment like stove, computerized scale, fryer, steamer, robot coupe
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand store layout and locate products when requested by customers
  • Stay current with present, future, seasonal and special ads
  • Gain and maintain knowledge of products in the department to respond to questions and make suggestions
  • Maintain awareness of inventory and stocking conditions
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
  • Promote trust and respect among associates
  • Create a welcoming environment where customers feel important and appreciated
  • Adhere to all food safety regulations and guidelines
  • Comply with safety procedures, identify unsafe conditions, and notify management
  • Display a positive attitude
  • Perform preventive maintenance by inspecting equipment and notifying management of repair needs
  • Notify management of customer or employee accidents
  • Report safety risks or illegal activities including robbery, theft or fraud
  • Perform essential functions of the position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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