
Job Overview
Compensation
Hourly
Range $12.75 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Our company is a leading retail establishment known for delivering high-quality bakery products and exceptional customer service. We take pride in fostering a warm, welcoming environment for our customers while upholding the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. As part of our commitment to excellence and customer satisfaction, we are seeking dedicated individuals to join our bakery department. This department is responsible not only for preparing and decorating bakery items but also for creating a memorable shopping experience that encourages customers to return and build loyalty.
The role of a Bakery Associate is pivotal in ensuring that our customers receive outstanding service and a top-tier product that meets our high standards. This position involves engaging directly with customers to answer their questions about our bakery offerings, recommending products to suit their tastes and needs, and preparing bakery items, including specialty cakes like wedding cakes, using appropriate equipment. Beyond customer interaction, the role demands a careful eye for product quality, ensuring all bakery items are fresh, labeled correctly, and stocked adequately.
Additionally, the Bakery Associate supports the department manager in achieving sales and profit goals by maintaining quality assurance standards and following established protocols. These include adhering to food safety regulations, maintaining a clean and safe work environment, and reinforcing safety programs to prevent accidents and injuries. Accountability for equipment maintenance, inventory management, and promptly reporting any discrepancies or safety issues is also required.
This role is ideal for those with bakery and cake decorating experience who enjoy retail environments and can thrive under pressure with excellent communication skills. Those who successfully fulfill this position will obtain cake decorator certification after employment, enhancing their expertise and value within our bakery team. Proficiency in basic math and potentially a second language are additional advantages that complement the skills needed to excel in this role.
By joining our bakery department, you become part of a dynamic team dedicated to excellence, safety, and community. Your contributions will directly influence our customers’ satisfaction and the overall success of the store, as we strive to maintain a reputation for quality and service that stands out in the retail market.
The role of a Bakery Associate is pivotal in ensuring that our customers receive outstanding service and a top-tier product that meets our high standards. This position involves engaging directly with customers to answer their questions about our bakery offerings, recommending products to suit their tastes and needs, and preparing bakery items, including specialty cakes like wedding cakes, using appropriate equipment. Beyond customer interaction, the role demands a careful eye for product quality, ensuring all bakery items are fresh, labeled correctly, and stocked adequately.
Additionally, the Bakery Associate supports the department manager in achieving sales and profit goals by maintaining quality assurance standards and following established protocols. These include adhering to food safety regulations, maintaining a clean and safe work environment, and reinforcing safety programs to prevent accidents and injuries. Accountability for equipment maintenance, inventory management, and promptly reporting any discrepancies or safety issues is also required.
This role is ideal for those with bakery and cake decorating experience who enjoy retail environments and can thrive under pressure with excellent communication skills. Those who successfully fulfill this position will obtain cake decorator certification after employment, enhancing their expertise and value within our bakery team. Proficiency in basic math and potentially a second language are additional advantages that complement the skills needed to excel in this role.
By joining our bakery department, you become part of a dynamic team dedicated to excellence, safety, and community. Your contributions will directly influence our customers’ satisfaction and the overall success of the store, as we strive to maintain a reputation for quality and service that stands out in the retail market.
Job Requirements
- Obtain cake decorator certification once employed
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
Job Qualifications
- Obtain cake decorator certification once employed
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Second language: speaking, reading and/or writing (desired)
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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