
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
friendly work environment
Job Description
This leading retail establishment excels in delivering exceptional customer experiences through quality products and outstanding service. Specializing in bakery and cake decorating, the company prides itself on maintaining a safe, welcoming, and clean environment that encourages customers to return repeatedly. Known for upholding core values such as respect, honesty, integrity, diversity, inclusion, and safety, this employer fosters a supportive workplace culture where employees are empowered to deliver excellence in every customer interaction. The bakery department plays a pivotal role in achieving sales and profit goals while ensuring quality assurance standards are met consistently.
The Bakery Cake Decorator role is responsible for providing superior customer service by assisting customers with product inquiries and recommendations, demonstrating thorough knowledge of the bakery’s offerings, and preparing bakery items, including wedding cakes, per customer requests. This position involves decorating cakes, pastries, cupcakes, and cookies with precision and creativity to meet customer expectations. Additionally, the role requires monitoring product quality to ensure freshness and compliance with health regulations, stocking and labeling merchandise, maintaining inventory accuracy, and supporting department managers in operational functions. Candidates for this role will acquire a cake decorator certification after hiring, emphasizing the importance of skill development and professionalism in this field.
Through effective communication and a strong customer focus, the Bakery Cake Decorator will create a welcoming atmosphere where customers feel important and valued. This position also plays a key role in upholding food safety, store policies, and safety protocols to promote a secure working environment. The ideal candidate will have prior bakery or cake-decorating experience, retail experience, and the ability to handle stressful situations calmly. Multilingual skills are a plus to enhance communication with a diverse customer base. Overall, this role represents an excellent opportunity for those passionate about baking, artistic decorating, and customer service to join a respected retail outlet and contribute to its continued success.
The Bakery Cake Decorator role is responsible for providing superior customer service by assisting customers with product inquiries and recommendations, demonstrating thorough knowledge of the bakery’s offerings, and preparing bakery items, including wedding cakes, per customer requests. This position involves decorating cakes, pastries, cupcakes, and cookies with precision and creativity to meet customer expectations. Additionally, the role requires monitoring product quality to ensure freshness and compliance with health regulations, stocking and labeling merchandise, maintaining inventory accuracy, and supporting department managers in operational functions. Candidates for this role will acquire a cake decorator certification after hiring, emphasizing the importance of skill development and professionalism in this field.
Through effective communication and a strong customer focus, the Bakery Cake Decorator will create a welcoming atmosphere where customers feel important and valued. This position also plays a key role in upholding food safety, store policies, and safety protocols to promote a secure working environment. The ideal candidate will have prior bakery or cake-decorating experience, retail experience, and the ability to handle stressful situations calmly. Multilingual skills are a plus to enhance communication with a diverse customer base. Overall, this role represents an excellent opportunity for those passionate about baking, artistic decorating, and customer service to join a respected retail outlet and contribute to its continued success.
Job Requirements
- Obtain cake decorator certification once employed
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
Job Qualifications
- Second language: speaking, reading and/or writing
- Ability to create a welcoming environment for customers
- Knowledge of bakery products and equipment
- Customer service skills
- Attention to detail and product quality
- Adherence to health and safety regulations
- Ability to work collaboratively with team members
- Basic computer skills for inventory and labeling
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Location
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