
Job Overview
Compensation
Hourly
Range $19.25 - $24.61
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment
Job Description
This opportunity is with a company dedicated to delivering outstanding customer experiences in a retail environment that combines bakery and grocery offerings. The establishment prioritizes creating a safe, clean, and welcoming atmosphere for both customers and associates. With a focus on customer satisfaction and operational excellence, this company embraces a Customer 1st strategy to foster loyalty and encourage repeat visits. It is committed to upholding core values such as respect, honesty, integrity, diversity, inclusion, and safety across all levels of the organization.
The role centers around assisting the department manager in achieving sales and profit goals while maintaining stringent quality assurance standards. Key responsibilities include providing exceptional customer service by answering product questions, offering product samples, and suggesting items tailored to customer needs. There is a significant focus on bakery operations, including preparing bakery items according to customer requests using proper equipment, decorating cakes and pastries, and ensuring product freshness through regular quality checks. This position requires knowledge of food safety regulations and adherence to food temperature logs, along with proactive maintenance and safety reporting within the department. The ideal candidate will be able to handle stressful situations effectively while maintaining a positive attitude and promoting trust and respect among team members. They will also play an active role in keeping the department organized by labeling, stocking, and inventorying merchandise and reporting discrepancies to management.
This role demands a strong customer service orientation intertwined with operational skills specific to a bakery and retail environment. The opportunity allows individuals with or without prior bakery experience to grow within a supportive company culture that values diversity and inclusion. Candidates must possess basic math and communication skills and will need to obtain a current food handler's permit upon employment. Experience in bakery or cake decorating, retail environments, or bilingual abilities are beneficial but not mandatory. This is an excellent position for someone passionate about food service and eager to contribute to a team-oriented workplace that prioritizes customer satisfaction and safety. Overall, this role offers a dynamic work environment where employees are encouraged to embrace core company values and help build a memorable customer experience through exceptional service and operational excellence.
The role centers around assisting the department manager in achieving sales and profit goals while maintaining stringent quality assurance standards. Key responsibilities include providing exceptional customer service by answering product questions, offering product samples, and suggesting items tailored to customer needs. There is a significant focus on bakery operations, including preparing bakery items according to customer requests using proper equipment, decorating cakes and pastries, and ensuring product freshness through regular quality checks. This position requires knowledge of food safety regulations and adherence to food temperature logs, along with proactive maintenance and safety reporting within the department. The ideal candidate will be able to handle stressful situations effectively while maintaining a positive attitude and promoting trust and respect among team members. They will also play an active role in keeping the department organized by labeling, stocking, and inventorying merchandise and reporting discrepancies to management.
This role demands a strong customer service orientation intertwined with operational skills specific to a bakery and retail environment. The opportunity allows individuals with or without prior bakery experience to grow within a supportive company culture that values diversity and inclusion. Candidates must possess basic math and communication skills and will need to obtain a current food handler's permit upon employment. Experience in bakery or cake decorating, retail environments, or bilingual abilities are beneficial but not mandatory. This is an excellent position for someone passionate about food service and eager to contribute to a team-oriented workplace that prioritizes customer satisfaction and safety. Overall, this role offers a dynamic work environment where employees are encouraged to embrace core company values and help build a memorable customer experience through exceptional service and operational excellence.
Job Requirements
- Minimum: ability to handle stressful situations
- effective communication skills
- knowledge of basic math
- current food handler permit once employed
- Desired: bakery or cake decorating experience
- retail experience
- second language speaking, reading, and/or writing
Job Qualifications
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Current food handler's permit upon employment
- Bakery or cake decorating experience desired
- Retail experience desired
- Proficiency in a second language (speaking, reading, and/or writing) desired
Job Duties
- Create an environment that enables customers to feel welcome and appreciated by answering product questions
- Gain and maintain knowledge of products sold within the department and respond to customer inquiries
- Prepare bakery items per customer requests using proper bakery equipment
- Offer product samples to help customers discover new products
- Inform customers of bakery specials
- Provide customers with fresh products and correct portion sizes to prevent shrink
- Recommend bakery items to ensure customers get desired products
- Use all bakery equipment according to company guidelines
- Prepare foods following food temperature logs and cooking instructions
- Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment
- Adequately prepare, package, label, and inventory ingredients and merchandise
- Check product quality for freshness and review sell-by dates
- Decorate cakes, pastries, cupcakes, cookies, and other bakery items
- Label, stock, and inventory department merchandise
- Report product ordering and shipping discrepancies to department manager
- Maintain positive attitude and promote trust and respect among associates
- Understand store layout to locate products upon customer request
- Stay current with present, future, seasonal, and special ads
- Maintain awareness of inventory and stocking conditions and note discrepancies
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers and maintain temperature logs
- Reinforce safety programs by complying with procedures and identifying unsafe conditions
- Practice preventive maintenance by inspecting equipment and notifying management of repairs needed
- Notify management of customer or employee accidents
- Report all safety risks, issues, and illegal activity including robbery, theft, or fraud
- Perform essential functions of the position with or without reasonable accommodation
Job Location
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