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BAKERY/CAKE DECORATOR UN

Job Overview

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Compensation

Hourly
Range $19.35 - $25.61
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Our company is a leading grocery and retail establishment dedicated to providing exceptional customer experiences through quality products and outstanding service. With a strong commitment to safety, cleanliness, and customer satisfaction, we strive to create a welcoming and inclusive environment for both customers and associates. Our core values emphasize respect, honesty, integrity, diversity, inclusion, and safety, which are deeply integrated into every aspect of our operations and culture. We are proud to be a trusted retailer in the community, consistently aiming to meet and exceed expectations through teamwork, innovation, and a customer-first mindset.

We are currently seeking a Bakery Associate to join our dynamic team. This role is integral in creating an outstanding customer experience through exceptional service in our bakery department. The Bakery Associate will play a key role in maintaining a clean and safe environment that encourages customers to return while assisting the department manager in achieving sales and profit goals. This position involves preparing bakery items, decorating cakes and pastries, and offering customers personalized recommendations. Embracing the Customer 1st strategy is crucial for this role, as it encourages associates to deliver excellent service and foster trust and respect among teams. The associate will be responsible for following food safety regulations, maintaining proper product quality, and adhering to company guidelines for food handling and equipment use. This is a role well-suited for individuals who enjoy working in retail or bakery settings and who have a passion for customer service, teamwork, and culinary creativity. Candidates should also be able to handle stressful situations with effective communication and basic math skills. A current food handler’s permit is required upon employment. Prior bakery or cake decorating experience, retail experience, or proficiency in a second language is desirable but not mandatory. This position offers a rewarding opportunity to grow and contribute to a company that values diversity and inclusion while maintaining high standards of operation and customer care.

Job Requirements

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Current food handler's permit once employed

Job Qualifications

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Current food handler's permit once employed
  • Bakery/cake decorating experience
  • Retail experience
  • Second language: speaking, reading and/or writing

Job Duties

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Prepare bakery items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new items or products they inquire about
  • Inform customers of bakery specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Prepare foods according to the food temperature logs and follow cooking instructions
  • Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, stove, computerized scale, freezer etc
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Display a positive attitude
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

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