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BAKERY/CAKE DECORATOR

Job Overview

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Compensation

Hourly
Range $21.70 - $28.12
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
safe work environment
Career development opportunities

Job Description

The hiring establishment is a prominent retail grocery store committed to delivering exceptional customer experiences through high-quality products and outstanding service. Known for its dedication to community engagement and customer satisfaction, this store offers a warm and welcoming environment that encourages customers to return. The company emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety, striving to uphold these principles in every aspect of its operations. As a leader in the retail grocery industry, the store focuses on maintaining high standards in cleanliness, product quality, and employee development, ensuring a positive shopping experience for every customer.

This role is designed for individuals passionate about bakery arts and customer service. The successful candidate will play a vital role in creating an outstanding customer experience through exceptional service within the bakery department. The position involves producing a variety of bakery items, including wedding cakes and specialty pastries, using proper bakery equipment while maintaining strict adherence to quality and safety standards. Additionally, the role supports the department manager in achieving sales and profit goals, monitoring quality assurance, and ensuring compliance with all health and safety regulations. The person in this position will be a key ambassador of the company’s core values, fostering an environment where customers feel welcomed, valued, and appreciated. This opportunity provides the chance to work in a dynamic and supportive team environment where individual contributions are recognized and rewarded. Employment in this role is typically full-time or part-time depending on the location’s needs. Though salary details may vary, compensation is competitive and commensurate with experience. This bakery associate position offers an excellent pathway for those wanting to develop their skills in retail bakery operations and customer service, with opportunities for growth and advancement within the company. The successful candidate will be capable of handling stressful situations effectively, communicating clearly, and engaging with customers to assist with product questions and recommendations. Baking expertise, particularly in cake decorating, is highly valued but not mandatory for initial employment. The ideal candidate will also contribute to maintaining a clean, safe, and well-stocked department that meets all regulatory and company quality standards.

Job Requirements

  • any retail experience
  • any bakery/cake decorating experience
  • ability to handle stressful situations
  • knowledge of basic math
  • effective communication skills

Job Qualifications

  • retail experience
  • bakery or cake decorating experience
  • ability to handle stressful situations effectively
  • knowledge of basic math
  • effective communication skills
  • ability to speak, read and/or write a second language is desired

Job Duties

  • create an outstanding customer experience through exceptional service
  • establish and maintain a safe and clean environment that encourages customers to return
  • assist the department manager in reaching sales and profit goals established for the department
  • monitor all established quality assurance standards
  • demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples to help customers discover new items or products they inquire about
  • prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • recommend bakery items to customers to ensure they get the products they want and need
  • check product quality to ensure freshness, review sell by dates and take appropriate action
  • use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • decorate cakes, pastries, cupcakes, cookies and other bakery items
  • label, stock, sign, and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
  • adhere to all local, state and federal health and civil code regulations
  • ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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