Job Overview

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Compensation

Hourly
Exact $26.65
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance

Job Description

Our company is a prominent retail establishment known for its dedication to providing high-quality bakery and cake decorating products and services. We pride ourselves on maintaining a safe and welcoming shopping environment, where customers are treated with utmost respect and professionalism. We are committed to diversity, inclusion, honesty, integrity, and safety, which form the core values guiding our operations and customer interactions.

As a vital member of our bakery department, this role is designed for individuals passionate about delivering an exceptional customer experience through outstanding service. The successful candidate will assist the department manager in achieving sales and profit targets while strictly adhering to established quality assurance standards. This position requires a proactive approach to maintaining cleanliness, product freshness, and regulatory compliance.

You will be responsible for creating an inviting atmosphere where customers feel valued and informed. The role involves answering product-related inquiries, offering product samples, and suggesting bakery items tailored to customer needs. Your expertise in bakery preparation, including wedding cakes and other specialty items, will be essential in ensuring customer satisfaction. Additionally, the role includes inventory management, product labeling, stocking, and ensuring that bakery equipment is used correctly and safely.

Safety and compliance take priority, with responsibilities including adherence to all local, state, and federal health and civil code regulations. You will play an active role in reinforcing safety programs, identifying potential hazards, and reporting any safety risks or illegal activities to management promptly. This position also emphasizes the importance of effective communication, teamwork, and upholding the company’s standards in labor control, loss prevention, and customer engagement.

Individuals suited for this role should possess retail or bakery experience, the ability to handle stressful situations, proficient communication skills, and basic mathematical knowledge. Multilingual abilities are a plus, especially in speaking, reading, and writing a second language.

This full-time role offers the opportunity to work in a dynamic retail bakery environment where your contributions help to strengthen customer loyalty and drive departmental success. We are dedicated to fostering a positive work culture that values each team member’s contributions and promotes continuous development. Join us to be part of a company that truly values respect, inclusion, and the provision of exceptional customer service. Our comprehensive training programs and supportive management ensure you have the resources to thrive and grow in your career.

Job Requirements

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Second language speaking, reading and/or writing is desired

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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