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BAKERY/CAKE DECORATOR

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
safe work environment

Job Description

This position is with a leading retail company known for providing high-quality bakery products and exceptional customer service. The company is committed to creating an outstanding customer experience by upholding its core values such as respect, honesty, integrity, diversity, inclusion, and safety. It focuses on delivering a welcoming and clean environment that not only attracts customers but encourages them to return. As a trusted employer in the retail sector, this company seeks dedicated individuals who are passionate about bakery products and customer satisfaction, aiming to maintain high standards in service and operational excellence.

The role involves assisting the department manager in achieving sales and profit targets while monitoring all quality assurance standards to ensure product excellence. This is a dynamic position that requires maintaining product knowledge, preparing bakery items including wedding cakes, and engaging with customers to provide helpful recommendations and product samples. The successful candidate will be responsible for maintaining a clean and safe environment, adhering to company policies, health, and safety standards, and reinforcing the company’s culture of respect and inclusion.

In this role, the candidate will be expected to use bakery equipment safely and effectively while monitoring the quality of all products, ensuring freshness, and checking sell-by dates. Strong communication skills are essential as the position involves interacting with customers to answer their questions and assist with product selection based on their needs. Additionally, the role requires managing inventory, stocking shelves, labeling products, and ensuring compliance with local, state, and federal regulations related to food safety and civil codes.

Candidates with any retail experience, bakery or cake decorating experience, basic math knowledge, and the ability to handle stressful situations will thrive in this position. A second language in speaking, reading, or writing is desired and can be an asset in enhancing customer experiences and communication within a diverse community.

Overall, this opportunity offers a rewarding environment to develop bakery skills, improve customer service expertise, and contribute to the success of a respected retail company where team members are valued and encouraged to grow professionally while making a positive impact on customers’ daily lives.

Job Requirements

  • any retail experience
  • any bakery/cake decorating experience
  • ability to handle stressful situations
  • knowledge of basic math
  • effective communication skills

Job Qualifications

  • second language: speaking, reading and/or writing
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples to help customers discover new items or products they inquire about
  • prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • recommend bakery items to customers to ensure they get the products they want and need

Job Duties

  • create an outstanding customer experience through exceptional service
  • establish and maintain a safe and clean environment that encourages customers to return
  • assist the department manager in reaching sales and profit goals established for the department
  • monitor all established quality assurance standards
  • demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples to help customers discover new items or products they inquire about
  • prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • recommend bakery items to customers to ensure they get the products they want and need
  • check product quality to ensure freshness, review sell by dates and take appropriate action
  • use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • decorate cakes, pastries, cupcakes, cookies and other bakery items
  • label, stock, sign, and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • understand the store's layout and be able to locate products when requested by customer
  • stay current with present, future, seasonal and special ads
  • maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
  • adhere to all local, state and federal health and civil code regulations
  • ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • report all safety risk, or issues, and illegal activity including robbery, theft or fraud
  • notify management of customer or employee accidents
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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