BAKERY/CAKE DECORATOR

This job opportunity is with a leading retail company specializing in bakery and cake decorating products and services. The company is dedicated to creating an outstanding customer experience through exceptional service and maintaining a safe, clean environment that encourages customers to return repeatedly. As a well-established retail business, it values the core principles of respect, honesty, integrity, diversity, inclusion, and safety, ensuring a positive and supportive workplace culture for all employees and customers alike.

The role primarily involves assisting the department manager in achieving sales and profit goals for the bakery department. It requires monitoring and upholding quality assurance standards to maintain the high standards expected by customers and corporate guidelines. This position is perfect for someone passionate about bakery products and customer interaction, with opportunities to engage customers by answering questions about products, offering samples, and making personalized recommendations.

In this role, employees will be responsible for preparing bakery items, including customized wedding cakes, using proper bakery equipment. They will also handle cake decorating and other bakery preparations such as pastries, cupcakes, cookies, and more. Employees must consistently check product quality, review sell-by dates, and maintain stock freshness to ensure customer satisfaction and compliance with health regulations.

The candidate will also be expected to maintain inventory accuracy, label and stock merchandise, and report any ordering discrepancies to the department manager. Understanding the store's layout and promotional activities is crucial to provide responsive and informed customer service efficiently.

Safety and compliance are integral parts of the job. The role requires adherence to all local, state, and federal health and safety regulations, maintaining loss prevention practices, and identifying safety risks promptly by notifying management. Furthermore, employees will engage in preventive maintenance by inspecting bakery equipment regularly and reporting any maintenance or repair requirements.

Beyond day-to-day operational tasks, employees are encouraged to embody the company’s core values and foster an inclusive environment where every customer feels welcome, important, and appreciated. This role demands effective communication skills, basic math knowledge, and the ability to handle stressful situations calmly and professionally.

Employees with a second language skill will find this advantageous when communicating with diverse customer groups. This opportunity offers rewarding work within a fast-paced environment where attention to detail, teamwork, and dedication to quality will be highly valued and recognized.