
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
safety programs
Job Description
The hiring establishment is a reputable retail company specializing in bakery products and cake decorating services. This company prioritizes creating an outstanding customer experience by delivering exceptional service and ensuring a clean, safe, and welcoming environment. Known for maintaining high standards in quality and customer satisfaction, it has built a loyal customer base that values the brand's commitment to respect, honesty, integrity, diversity, inclusion, and safety. The establishment is dedicated to fostering an environment that not only meets but exceeds customer expectations, encouraging frequent visits and positive word-of-mouth recommendations. Employment at this company offers opportunities to grow professionally in the retail and bakery sectors, working alongside cooperative teams in dynamic settings.
The role being offered is a bakery department associate position. This role is vital in supporting the department manager to achieve sales and profit goals while adhering strictly to all quality assurance standards. It involves extensive customer interaction, where the associate answers product inquiries, recommends items, and facilitates an inviting atmosphere for customers. The associate also performs essential bakery duties such as preparing bakery items—including wedding cakes—decorating cakes, pastries, and other bakery goods, ensuring product freshness, quality checks, and managing inventory tasks like labeling and stocking. The position emphasizes adherence to all local, state, and federal health and safety regulations, making sure that all safety and food safety protocols are rigorously followed. The successful candidate will embody the company's core values in all aspects of their work and contribute to a safe and efficient working environment by identifying and reporting any hazards or irregularities. Effective communication skills and the ability to handle stressful situations smoothly are essential for success in this role. The department associate will also play a key role in maintaining an awareness of store merchandising, inventory, and promotional campaigns, ensuring the bakery section remains well-stocked and visually appealing. The job requires flexibility and the ability to perform essential tasks with or without reasonable accommodation. This position is perfect for individuals seeking to expand their experience in retail and bakery operations with a company that values customer service excellence and professional growth.
The role being offered is a bakery department associate position. This role is vital in supporting the department manager to achieve sales and profit goals while adhering strictly to all quality assurance standards. It involves extensive customer interaction, where the associate answers product inquiries, recommends items, and facilitates an inviting atmosphere for customers. The associate also performs essential bakery duties such as preparing bakery items—including wedding cakes—decorating cakes, pastries, and other bakery goods, ensuring product freshness, quality checks, and managing inventory tasks like labeling and stocking. The position emphasizes adherence to all local, state, and federal health and safety regulations, making sure that all safety and food safety protocols are rigorously followed. The successful candidate will embody the company's core values in all aspects of their work and contribute to a safe and efficient working environment by identifying and reporting any hazards or irregularities. Effective communication skills and the ability to handle stressful situations smoothly are essential for success in this role. The department associate will also play a key role in maintaining an awareness of store merchandising, inventory, and promotional campaigns, ensuring the bakery section remains well-stocked and visually appealing. The job requires flexibility and the ability to perform essential tasks with or without reasonable accommodation. This position is perfect for individuals seeking to expand their experience in retail and bakery operations with a company that values customer service excellence and professional growth.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language: speaking, reading and/or writing (desired)
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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