
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Metro Market is a well-established grocery retail chain based in Wyoming, proudly serving its customers through 16 stores across the state. After merging with The Kroger Company in 2015, Metro Market has become part of a larger family of companies that champion innovation, diversity, and community-driven purpose. Kroger's strong legacy in the grocery industry centers around their mission to 'Feed the Human Spirit,' blending passion for food and people to deliver exemplary shopping experiences. This commitment is reflected not only in the quality and variety of products offered but also in the company culture that values respect, honesty, integrity, diversity, inclusion, and safety. Metro Market, together with Kroger, provides a supportive environment where team members are encouraged to grow both personally and professionally. Being part of this larger entity gives associates access to industry-leading training programs, comprehensive benefits, and diverse career advancement opportunities.
The bakery department plays a critical role in creating memorable customer experiences through exceptional service and quality baked goods. The Bakery Associate position at Metro Market is designed for individuals who love interacting with customers and have an enthusiasm for baking and cake decorating. This role involves preparing bakery items, such as wedding cakes, pastries, cupcakes, and cookies, using appropriate equipment, while adhering to strict safety and quality assurance standards. Associates are expected to create welcoming environments that foster customer loyalty by answering questions about bakery products and the store’s broader offerings, providing samples, and making recommendations catered to customer preferences. The role also includes inventory management tasks such as labeling, stocking, and signing products, ensuring adherence to sell-by dates, and reporting discrepancies to the department manager.
Exceptional communication skills and knowledge of basic math are essential for handling sales transactions and product inquiries efficiently. The ability to remain calm and effective in stressful situations is highly valued. Familiarity with store layout and current promotions enriches customer service and helps associates suggest complementary products. Candidates who can speak a second language will find an added advantage, as this enhances interaction with a diverse customer base. The role emphasizes upholding company values, observing all health and safety regulations, and practicing preventive maintenance of bakery equipment for smooth daily operations.
This position offers flexible scheduling opportunities in both full-time and part-time roles, enabling associates to balance their career goals and personal life. The Kroger family of companies supports their employees with comprehensive benefits that promote physical, emotional, and financial well-being, including medical, dental, vision, and prescription coverage. Paid time off, including holiday and sick pay, employee assistance programs, financial tools, discounts, tuition reimbursement up to $21,000, and clear pathways for career advancement are additional advantages of working with Metro Market. Metro Market values diversity and encourages applications from individuals who are caring, purpose-driven, and eager to grow—making it an ideal workplace for those seeking either a fresh start or a rewarding career path in the grocery and bakery industry.
The bakery department plays a critical role in creating memorable customer experiences through exceptional service and quality baked goods. The Bakery Associate position at Metro Market is designed for individuals who love interacting with customers and have an enthusiasm for baking and cake decorating. This role involves preparing bakery items, such as wedding cakes, pastries, cupcakes, and cookies, using appropriate equipment, while adhering to strict safety and quality assurance standards. Associates are expected to create welcoming environments that foster customer loyalty by answering questions about bakery products and the store’s broader offerings, providing samples, and making recommendations catered to customer preferences. The role also includes inventory management tasks such as labeling, stocking, and signing products, ensuring adherence to sell-by dates, and reporting discrepancies to the department manager.
Exceptional communication skills and knowledge of basic math are essential for handling sales transactions and product inquiries efficiently. The ability to remain calm and effective in stressful situations is highly valued. Familiarity with store layout and current promotions enriches customer service and helps associates suggest complementary products. Candidates who can speak a second language will find an added advantage, as this enhances interaction with a diverse customer base. The role emphasizes upholding company values, observing all health and safety regulations, and practicing preventive maintenance of bakery equipment for smooth daily operations.
This position offers flexible scheduling opportunities in both full-time and part-time roles, enabling associates to balance their career goals and personal life. The Kroger family of companies supports their employees with comprehensive benefits that promote physical, emotional, and financial well-being, including medical, dental, vision, and prescription coverage. Paid time off, including holiday and sick pay, employee assistance programs, financial tools, discounts, tuition reimbursement up to $21,000, and clear pathways for career advancement are additional advantages of working with Metro Market. Metro Market values diversity and encourages applications from individuals who are caring, purpose-driven, and eager to grow—making it an ideal workplace for those seeking either a fresh start or a rewarding career path in the grocery and bakery industry.
Job Requirements
- High school diploma or equivalent
- Retail or bakery experience preferred
- Ability to decorate bakery products
- Strong communication skills
- Ability to work in a fast-paced environment
- Basic math proficiency
- Willingness to comply with health and safety regulations
- Ability to stand for extended periods
- Ability to perform essential job functions with or without accommodation
- Ability to handle stressful situations
Job Qualifications
- High school diploma or equivalent
- Experience in retail or bakery/cake decorating
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Familiarity with store layout and products
- Ability to work flexible shifts
- Willingness to learn and follow safety procedures
- Ability to decorate cakes and bakery items
- Preferred second language skills in speaking, reading or writing
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Assist the department manager in reaching sales and profit goals established for the department
- Monitor all established quality assurance standards
- Answer questions about bakery products and throughout the store
- Prepare bakery items including wedding cakes per customer requests using proper bakery equipment
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign and inventory department merchandise
- Check product quality to ensure freshness and review sell by dates
- Report product ordering or shipping discrepancies to the department manager
- Practice preventive maintenance by inspecting equipment and notifying appropriate personnel
- Adhere to local, state and federal health and safety regulations
- Reinforce safety programs and report any unsafe conditions or illegal activities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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