
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
This opportunity is with a leading retail company specializing in bakery and confectionery products, renowned for delivering high-quality baked goods and exceptional customer service. The company thrives on creating a warm and inviting atmosphere where customers feel valued and appreciated. With a firm commitment to core values such as respect, honesty, integrity, diversity, inclusion, and safety, the organization fosters a positive workplace culture and encourages personal and professional growth among its employees. The retail establishment operates with the goal of maintaining a safe and clean environment, ensuring that customers return frequently due to the exceptional service and high standards maintained throughout the store.
The role offered is that of a Bakery Associate, who will play an integral part in delivering an outstanding customer experience through excellent service and bakery expertise. The associate will assist in maintaining the store's bakery department by preparing bakery items, including wedding cakes, using proper bakery equipment. They will be responsible for decorating cakes, pastries, cupcakes, cookies, and other bakery products with creativity and precision. This position also requires the associate to manage product quality by checking freshness, reviewing sell-by dates, and following company guidelines for equipment usage.
Moreover, the bakery associate will contribute to the department’s sales and profit goals by effectively responding to customer inquiries, making product recommendations, and offering samples to enhance customer discovery. The role demands a good knowledge of the store layout and product assortment for efficient customer assistance. Adherence to local, state, and federal health and safety regulations is crucial for maintaining compliance and upholding the store’s reputation.
Additionally, the associate will be involved in inventory management activities such as labeling, stocking, signing, and reporting any discrepancies in product ordering and shipping to the department manager. They will also support safety programs by identifying unsafe conditions, practicing preventive maintenance, and reporting any safety risks or illegal activities. The ideal candidate will be capable of performing the essential job functions with or without reasonable accommodation, embodying the company’s mission to create a welcoming environment where customers feel important and appreciated.
This role is a fantastic opportunity for individuals with a passion for baking and customer service to grow within a dynamic retail bakery setting. Whether you have previous retail or bakery experience or are looking to gain these skills, the company supports developing an employee’s potential while ensuring that the customer experience remains outstanding. The employment type is typically full-time or part-time, depending on the company’s staffing needs, and remuneration is competitive within the retail bakery sector. Joining this team means becoming part of a community that values diversity, inclusion, and respect while delivering products that bring joy to customers and meet the highest quality standards.
The role offered is that of a Bakery Associate, who will play an integral part in delivering an outstanding customer experience through excellent service and bakery expertise. The associate will assist in maintaining the store's bakery department by preparing bakery items, including wedding cakes, using proper bakery equipment. They will be responsible for decorating cakes, pastries, cupcakes, cookies, and other bakery products with creativity and precision. This position also requires the associate to manage product quality by checking freshness, reviewing sell-by dates, and following company guidelines for equipment usage.
Moreover, the bakery associate will contribute to the department’s sales and profit goals by effectively responding to customer inquiries, making product recommendations, and offering samples to enhance customer discovery. The role demands a good knowledge of the store layout and product assortment for efficient customer assistance. Adherence to local, state, and federal health and safety regulations is crucial for maintaining compliance and upholding the store’s reputation.
Additionally, the associate will be involved in inventory management activities such as labeling, stocking, signing, and reporting any discrepancies in product ordering and shipping to the department manager. They will also support safety programs by identifying unsafe conditions, practicing preventive maintenance, and reporting any safety risks or illegal activities. The ideal candidate will be capable of performing the essential job functions with or without reasonable accommodation, embodying the company’s mission to create a welcoming environment where customers feel important and appreciated.
This role is a fantastic opportunity for individuals with a passion for baking and customer service to grow within a dynamic retail bakery setting. Whether you have previous retail or bakery experience or are looking to gain these skills, the company supports developing an employee’s potential while ensuring that the customer experience remains outstanding. The employment type is typically full-time or part-time, depending on the company’s staffing needs, and remuneration is competitive within the retail bakery sector. Joining this team means becoming part of a community that values diversity, inclusion, and respect while delivering products that bring joy to customers and meet the highest quality standards.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Second language: speaking, reading and/or writing
- Knowledge of products sold within the department
- Ability to prepare bakery items using proper equipment
- Capable of decorating bakery items
- Understanding of store layout and product placement
- Ability to follow health and safety regulations
- Skills in product inventory and merchandising
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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